Shantel McDonald
Hamlet,NC
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise, and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Reports Clerk
Walmart Distribution Center
Pageland, SC
01.2019 - Current
- Generate and maintain various reports related to inventory and distribution operations.
- Ensure accurate and timely data entry into the system.
- Collaborate with different departments to ensure data consistency and resolve discrepancies.
- Assist in audits and compliance checks by providing necessary documentation and reports.
- Analyze data to identify trends and provide insights to management for decision-making.
Quality Control Inspector
Fiberon Composite Decking
New London, NC
11.2017 - 01.2019
- Identified areas of improvement in existing processes to increase efficiency.
- Developed corrective action plans when needed to resolve quality issues.
- Monitored production processes for quality control, ensuring all work was completed according to established standards.
- Audited finished products against applicable industry standards before releasing them for shipment.
- Provided feedback on existing processes to develop more efficient methods of performing tasks while still meeting required quality standards.
- Resolved customer complaints regarding product quality in a timely manner.
Assistant Operator
Unilin
Mount Gilead, NC
06.2016 - 11.2017
- Reported any irregularities or malfunctions in the machinery immediately.
- Verified the accuracy of production paperwork before submission.
- Operated and maintained machinery used in the production of MDF (Medium-Density Fiberboard).
- Monitored production processes and made adjustments as needed to ensure product quality.
- Performed routine maintenance and troubleshooting of equipment.
- Assisted in the training of new operators and provided support during production shifts.
- Documented production metrics and reported any issues or deviations to supervisors.
SPC Checker
Perdue Farms, Inc.
Rockingham, NC
02.2010 - 06.2016
- Inspect and verify the quality of poultry products to ensure they meet company standards and specifications.
- Perform regular checks and record results to maintain product consistency and safety.
- Collaborate with production teams to address any quality issues and implement corrective measures.
- Maintain accurate records of inspections and report any deviations or concerns to supervisors.
- Ensure compliance with food safety regulations and company policies.
Turndown Attendant
Pinehurst Resort & Country Club
Pinehurst, NC
09.2008 - 09.2012
- Provide evening turndown services for guest rooms, ensuring a high standard of cleanliness and presentation.
- Replenish amenities and address any special requests from guests.
- Maintain inventory of supplies and report any shortages or needs to supervisors.
- Provide excellent customer service and respond to guest inquiries and concerns in a professional manner.
- Ensure rooms are prepared and presented to the highest standards to enhance guest satisfaction.
Education
Associate of Applied Science - Business Administration
Richmond Community College
Hamlet, NC12-2020
Associate of Applied Science - Information Technology
North Carolina A & T State University
Greensboro, NCSkills
- Confidentiality
- Proofreading
- Spreadsheet Management
- Document Management
- Information Management
- Research
- Sales Forecasting
- Time Management
Certification
- Certified Accounting Specialist
Issuing Organization: Richmond Community College
Date of Completion: December 16, 2020 - Workkeys Certificate
Issuing Organization: Richmond Community College
Date of Completion: March 25, 2024 - Bartending Certified
Issuing Organization: Richmond Community College
Date of Completion: December 2023 - Intro to Human Services Phase I
Issuing Organization: Richmond Community College
Date of Completion: March 28, 2024 - Intro to Human Services Phase II
Issuing Organization: Richmond Community College
Date of Completion: June 13, 2024 - Intro to Social Services and NC Fast (Phase I)
Issuing Organization: Richmond Community College
Date of Completion: March 28, 2024 - Intro to Social Services and NC Fast (Phase II)
Issuing Organization: Richmond Community College
Date of Completion: June 13, 2024
Timeline
Reports Clerk
Walmart Distribution Center
01.2019 - Current
Quality Control Inspector
Fiberon Composite Decking
11.2017 - 01.2019
Assistant Operator
Unilin
06.2016 - 11.2017
SPC Checker
Perdue Farms, Inc.
02.2010 - 06.2016
Turndown Attendant
Pinehurst Resort & Country Club
09.2008 - 09.2012
Associate of Applied Science - Business Administration
Richmond Community College
Associate of Applied Science - Information Technology
North Carolina A & T State University
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