Shantel Peacock
La Grande,OR
Summary
Hardworking and passionate job seeker with strong customer service and organizational skills eager to secure position. Ready to help the team achieve company goals.
Overview
6
6
years of professional experience
Work History
Kitchen Lead
Granite Precision Machining, LLC
07.2023 - 12.2023
- Improved kitchen efficiency by streamlining food preparation processes and reducing waste.
- Enhanced customer satisfaction by ensuring timely and accurate menu fulfillment.
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Developed new menu items, incorporating seasonal ingredients and current food trends.
- Reduced food costs by negotiating better pricing with suppliers and minimizing waste through proper inventory management.
Caregiver
Aging Wisely With Healing Hands
02.2023 - 06.2023
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for clients, reducing risks and ensuring optimal health outcomes.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Childcare Eligibility Specialist
Confederated Tribes Of Siletz Indians
12.2021 - 07.2022
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Streamlined application process for clients by implementing efficient case management techniques, improving overall service.
- Collaborated with multidisciplinary teams to ensure comprehensive support for clients in need of assistance.
- Maintained detailed records of client interactions, ensuring accuracy and confidentiality of sensitive information.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
Office Clerk
Confederated Tribes Of Siletz Indians
09.2017 - 12.2021
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Enhanced communication within the office by organizing regular meetings, distributing agendas, and capturing meeting minutes.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Ensured timely delivery of mail packages within the organization while also managing outgoing shipments accurately through postal services or courier companies as required.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained and updated office records, both digital and physical.
- Coordinated and scheduled meetings and appointments.
- Coordinated travel arrangements for staff members.
Education
No Degree - General Studies
Oregon Coast Community College
Newport, ORCDA; Child Development Associate - Early Childhood Education
Childcare Education Institute
High School Diploma -
Toledo High School
Toledo, OR06.2007
Skills
- Conflict Resolution
- Team Leadership
- Menu Development
- Staff Training
- Time Management
- Cash Register Operation
- Customer Service
- Inventory Management
- Budgeting and Cost Control
- Scheduling
- Supply Ordering
Timeline
Kitchen Lead
Granite Precision Machining, LLC
07.2023 - 12.2023
Caregiver
Aging Wisely With Healing Hands
02.2023 - 06.2023
Childcare Eligibility Specialist
Confederated Tribes Of Siletz Indians
12.2021 - 07.2022
Office Clerk
Confederated Tribes Of Siletz Indians
09.2017 - 12.2021
No Degree - General Studies
Oregon Coast Community College
CDA; Child Development Associate - Early Childhood Education
Childcare Education Institute
High School Diploma -
Toledo High School
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