Summary
Overview
Work History
Education
Skills
Certification
Timeline
Coaching Experience
Athletic Experience
Generic

Shantel Portis-Lowe

Milwaukee,WI

Summary

Results-driven and detail-oriented, with a strong track record of delivering measurable results in fast-paced environments. With a commitment to continuous improvement and team collaboration.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Safety Assistant

Milwaukee Board of School Directors
03.2022 - Current
  • Collaborated with administration and teachers to develop crisis plans.
  • Provided security and safety to school staff and students.
  • Performed conflict resolution between student body, parents, teachers, and administration.

Shift Lead Manager

Walgreens
07.2024 - 08.2025
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Kept employees operating productively and working on task to meet business and customer needs.

Youth Outdoor Leader

Urban Ecology Center
03.2019 - 03.2021
  • Managed bookings, transactions and other administrative tasks to foster excellent customer experiences.
  • Built personal relationships with guests to promote positive experiences.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Demonstrated superior professionalism while interacting with customers and vendors.
  • Guided groups of up to 20 people on scheduled tours.

Education

No Degree - Early Childhood Education

Mount Mary University
Milwaukee, WI

Associate of Science - Social Work

Milwaukee Area Technical College
Milwaukee, WI
05-2028

High School Diploma -

Riverside High School
Milwaukee, WI
06-2021

Skills

  • First aid administration
  • Team building
  • Training and mentoring
  • Punctual and reliable
  • Group management

Certification

CPR & AED

CPI - Crisis Prevention Institution


Timeline

Shift Lead Manager

Walgreens
07.2024 - 08.2025

Safety Assistant

Milwaukee Board of School Directors
03.2022 - Current

Youth Outdoor Leader

Urban Ecology Center
03.2019 - 03.2021

No Degree - Early Childhood Education

Mount Mary University

Associate of Science - Social Work

Milwaukee Area Technical College

High School Diploma -

Riverside High School

Coaching Experience

Volunteer Volleyball Coach
Camp Whitcomb/Mason
August 2022 – Present (During the Summer)

  • Assist the head coach in planning and conducting daily practices, team strategy sessions, and conditioning drills.
  • Supervise athletes during games, practices, and team travel, ensuring safety and discipline.
  • Provide individualized feedback and skill development support to players.
  • Help manage game-day operations, including warmups, substitutions, and in-game strategy.
  • Collaborate with coaching staff on player evaluations and team-building activities.

Volunteer Volleyball Coach
Milwaukee Sting Volleyball Center
Summer 2024

  • Coached girls aged 13–16 in basic volleyball skills, teamwork, and sportsmanship.
  • Developed weekly practice plans and ran scrimmages.
  • Fostered a fun and supportive environment that encouraged player growth.

Athletic Experience

Freshman Volleyball Player
Riverside High School
2017 – 2018

  • 1-year freshman starter: team captain
  • Recognized for leadership and sportsmanship


Junior Varsity Softball Player

 Riverside High School

 2018 - 2020

  • 2- Year Starter

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