Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shantel Smith

Killeen,TX

Summary

A versatile and detail-oriented professional with a strong background in both graphic design and banking operations, I offer a unique blend of creative and customer-focused skills.


In my role as a bank teller, I consistently demonstrate exceptional attention to detail, accuracy in financial transactions, and a commitment to providing outstanding customer service.


With a solid foundation in graphic design, I am proficient in creating visually compelling marketing materials, digital content, and brand identities that effectively communicate messages and engage audiences.


My ability to balance creative and technical tasks with strong communication and problem-solving skills allows me to contribute effectively in both creative and financial settings.

Overview

13
13
years of professional experience

Work History

Graphic Designer

Fangamer
11.2021 - Current


  • Created digital image files for use in digital and traditional printing methods.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Implemented effective project management strategies to optimize workflow and meet project deadlines.
  • Delivered exceptional customer service by promptly addressing client inquiries and concerns.
  • Utilized strong problem-solving skills to troubleshoot issues and provide effective solutions.

Bank Teller

Fort Hood National Bank
08.2012 - 11.2021
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Educated customers on use of banking website and mobile apps.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Education

High School Diploma -

Shoemaker Highschool
Killeen, TX
05-2011

Skills

  • Cash counting
  • Financial software
  • Data inputting
  • Conflict resolution
  • Transaction processing
  • Digital illustration
  • Website graphics
  • Advertising
  • Attention to detail
  • Phone etiquette
  • Customer relationship management
  • Customer relationship development

Timeline

Graphic Designer

Fangamer
11.2021 - Current

Bank Teller

Fort Hood National Bank
08.2012 - 11.2021

High School Diploma -

Shoemaker Highschool