SHANTEL SOILEAU
Dr. Distefano, DDS
Morgan City,LA
20
years of professional experience
Detail-oriented administrative professional with experience supporting office operations, scheduling, data entry, customer service, records management, payroll, accounts payable/receivable, and inventory coordination. Proficient in Microsoft Office, QuickBooks, electronic medical records, and maintaining confidential documentation. Known for accuracy, organization, professionalism, and the ability to manage multiple priorities in fast-paced environments.
Work History
Office Assistant / Dental Assistant
3 Years- Performed accurate data entry using Microsoft Office applications and supported day-to-day administrative tasks.
- Answered and managed a multi-line telephone system, transferred calls, and recorded messages professionally.
- Organized and maintained filing systems for efficient document retrieval.
- Supported office staff with administrative duties and accurate recordkeeping.
- Assisted with patient care, charting, digital X-rays, treatment preparation, and instrument setup.
- Maintained required sanitation and infection-control procedures.
Scheduler / Assistant
1 Year- Supported staff with scheduling changes and coordinated follow-up appointments as directed by physicians.
- Communicated with field staff regarding late or incomplete visits.
- Greeted patients, responded promptly to needs, and provided professional customer service.
- Performed digital X-rays and intraoral photographs and maintained accurate patient documentation.
- Maintained clean work areas and followed infection-control and sanitization protocols.
Secretary / Payroll
1 Year- Answered incoming calls, routed messages, and greeted visitors while providing professional customer service.
- Performed data entry and generated reports to support office operations.
- Processed payroll and administered employee benefit programs.
- Reconciled daily accounts payable and accounts receivable records.
- Used QuickBooks for payroll, accounts payable/receivable tracking, and banking reconciliations.
Dental Assistant
2 Years- Reviewed patient charts before appointments to verify accurate data entry and documentation.
- Maintained confidential patient records in accordance with HIPAA requirements.
- Tracked dental supply inventory and placed orders as needed.
- Organized equipment and supplies to support efficient daily operations.
- Assisted dentists with patient care, X-rays, charting, treatment preparation, and room setup.
Education
GED
Skills
Office Administration
Records & File Management
Accounts Payable/Receivable
Patient Relations
Data Entry
Microsoft Office
Bank Reconciliations
Confidential Records
Customer Service
QuickBooks
Inventory Tracking
Telephone & Message Management
Appointment Scheduling
Payroll Support
Electronic Medical Records (EMR)
Team Collaboration
Timeline
Office Assistant / Dental Assistant
Dr. Distefano, DDS
01.2023 - 01.2026Read More
Scheduler / Assistant
Dr. Pusseglar, DDS
01.2007 - 01.2008Read More
Secretary / Payroll
JoTCo Coatings
01.2007 - 01.2008Read More
Dental Assistant
Dr. Adams, DDS
01.2006 - 01.2008Read More
Berwick High School
GED
Read More