Jordian Bullock
Beaufort,NC
Summary
Well-organized Dental Office Manager focused on creating strategies and business models to align with business initiatives. Systematic about keeping budget and administrative requirements in line to optimize operations. Dependable with superior work ethic and dedication to high quality of services.
Patient-oriented dental assistant bringing several years of experience in fast-paced dental practices. Highly skilled in preparing patients for examinations, assisting with chairside procedures and educating patients on oral hygiene and care. Focused on providing top quality customer service.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Dental Office Manager/Dental Assistant II
Linda P. Swain D.D.S P.A
Beaufort, North Carolina
10.2021 - Current
- Managed front office operations for private dental practice patient flow and scheduling.
- Coordinated patient accounts, payments, and billing questions with clear communication.
- Managed all front desk operations, including phone calls and customer service inquiries.
- Assisted dentists during procedures in dental office clinical settings.
- Prepared treatment rooms with sterilized instruments and patient supplies.
- Supported digital radiography and intraoral imaging workflows.
- Monitored infection control and sterilization compliance across clinic spaces.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Laid out dental instruments and equipment before procedures.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Medical Assistant/Physical Therapy Technician
Moore Orthopedics and Sports Medicine
Morehead City, North Carolina
10.2017 - 10.2021
- Supervised insurance verification and claims processing using dental billing systems.
- Coordinated patient accounts, payments, and billing questions with clear communication.
- Supported patient intake, vitals collection, and medical history documentation in medical office.
- Prepared exam rooms and sanitized equipment for daily clinical workflows.
- Updated electronic health records with accurate patient information and visit notes.
- Collected specimens and prepared lab materials according to clinical protocols.
- Managed supplies and restocked treatment areas to support smooth patient services.
- Communicated instructions and answered patient questions with clear, professional care.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted therapists with patient setup and positioning during exercises.
- Transported patients safely between waiting areas and treatment spaces.
- Observed therapy sessions and reported patient concerns to licensed therapists.
- Educated patients on how to properly perform home exercises as instructed by the physical therapist.
- Worked as part of team to execute proper care of body mechanics and safety of patient.
Education
East Carteret High School
Beaufort, North CarolinaSkills
- Dental practice management
- Dental billing systems
- Insurance verification
- Treatment scheduling
- HIPAA compliance
- Infection control
- Dental x-rays
- Attention to detail
- Office administration
- Dental software proficiency
- Adaptability
Certification
- BLS CPR
- Dental Assistant II
- Coronal polishing
- Dental Office Emergencies course
- Sterilization and Infection Control course
- Nitrous Oxide Certification
- Dental Radiology Certification
Timeline
Dental Office Manager/Dental Assistant II
Linda P. Swain D.D.S P.A
10.2021 - Current
Medical Assistant/Physical Therapy Technician
Moore Orthopedics and Sports Medicine
10.2017 - 10.2021
East Carteret High School