Shantell Chelf
Muscatine,IA
Summary
As a seasoned Digital Manager at Walmart, I excelled in streamlining operations and enhancing customer satisfaction. My expertise in customer relations and decision-making led to a noticeable improvement in team efficiency and service quality. Skilled in multitasking and adaptability, I fostered a collaborative environment, significantly boosting staff morale and productivity.
Overview
11
11
years of professional experience
Work History
Digital Manager
Walmart
07.2013 - Current
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
Education
High School Diploma -
Muscatine High School
Muscatine, IA05.2011
Skills
- Customer Service
- Decision-Making
- Customer Relations
- Scheduling
- Desktops, Laptops, and Mobile Devices
- Staff training/development
- Multitasking
- Attention to detail
- Adaptability
Timeline
Digital Manager
Walmart
07.2013 - Current
High School Diploma -
Muscatine High School
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