Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Accomplishments
Kroger Leadership Model Behaviors
Career Interests
Geographic Mobility
Timeline
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SHANTELL GREEN

SHANTELL GREEN

Athens,UNITED STATES

Summary

Professional retail leader with strong focus on team collaboration and achieving results. Skilled in inventory management, customer service, and conflict resolution. Adaptable to changing needs and consistently reliable. Effective communicator with keen sense of operational efficiency and staff development.

Motivated, passionate leader with 17+ years of experience in retail store operations. Uniquely skilled at motivating sales teams to produce high-volume revenue results. Strong abilities in business operations, work-force scheduling and customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Store Leader HR

The Kroger Co.
11.2023 - Current
  • Job Grade: 0011_70S
  • Time In Job (Months): 155
  • Managed human resources department effectively.
  • Led store operations to enhance efficiency.
  • Recruited and hired talented individuals bringing depth and experience to organization.
  • Assisted with the successful launch of promotional campaigns, leading to increased sales during peak periods.
  • Actively contributed towards fostering a culture of continuous improvement, supporting the achievement of store-wide objectives.

E-Commerce Supervisor

The Kroger Co.
05.2020 - 2023
  • Coordinated cross-functional teams for successful product launches and promotional events.
  • Collaborated closely with marketing teams on social media campaigns, effectively driving traffic to the e-commerce platform from various channels.
  • Increased conversion rates by implementing strategic pricing adjustments in response to market shifts or competitive analysis findings.
  • Monitored website analytics regularly, identifying trends and making data-driven decisions for optimization efforts.

Education

Associates - Biology

University System of Georgia
GA
05.2014

Bachelors - Biological Sciences

Augusta State University
GA
04.2017

Skills

  • Empowers & Advocates for Other
  • Executive Presence
  • Organization and Planning
  • Adaptability
  • Active Listening

Certification

  • Food Safety Manager Certification
  • Issued By: Food Safety Professionals
  • Expiration Date: 2027-06-08
  • Certificate Number: 21838580

Languages

English
Speaking: Fluent
Reading: Fluent
Writing: Fluent

Affiliations

  • MDA- Muscular Dystrophy Association
  • Membership End Date: 2018-02-28
  • Parkinson's Disease Fundraiser
  • Membership Start Date: 2018-09-05
  • Membership End Date: 2018-09-05

Accomplishments

  • Supervised team of 300 associates.
  • Collaborated with team of 500+ in the development of corporate hiring events for grand openings of new locations.

Kroger Leadership Model Behaviors

  • ACHIEVES RESULTS THROUGH TEAMWORK
  • Evaluation Type: Supervisor
  • Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
  • COACHES AND DEVELOPS OTHERS
  • Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
  • COMMUNICATES EFFECTIVELY AND CANDIDLY
  • Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
  • EXECUTES WITH EXCELLENCE
  • Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
  • LEADS CHANGE AND INNOVATION
  • Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
  • LEADS THROUGH POSITIVE INFLUENCE
  • Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as: motivation, inspiration, passion and trust.
  • PROVIDES CLEAR AND STRATEGIC DIRECTION
  • Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
  • PUTS THE CUSTOMER FIRST
  • Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers' expectations, gains customers' trust and respect.

Career Interests

  • Title: Store Leader
  • Title: Field Specialist

Geographic Mobility

  • Relocation
  • Willing to Relocate: Yes
  • Consider Temporary Assignment: No

Timeline

Assistant Store Leader HR

The Kroger Co.
11.2023 - Current

E-Commerce Supervisor

The Kroger Co.
05.2020 - 2023

Associates - Biology

University System of Georgia

Bachelors - Biological Sciences

Augusta State University