Driven Substitute Teacher adept at overseeing classes on long-term basis to cover for medical or personal absences. Passionate educator with in-depth approach to learning. Successfully leverages wide range of instructional approaches.
Hi, I’m
Shantell Leak
Baltimore,MD
Summary
Overview
26
years of professional experience
Work History
Kelly Services
Substitute Teacher, K-12
08.2022 - Current
Job overview
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Implemented classroom management techniques to maintain positive learning environment.
- Utilized variety of instructional strategies to meet individual student needs.
Baltimore County Public Schools
Additional Adult Assistant
09.2019 - 06.2022
Job overview
- Promoted a safe and inclusive learning environment by establishing clear expectations for behavior and implementing consistent consequences when necessary.
- Worked closely with teachers to create engaging lesson materials that catered to varied learning styles.
- Provided one-on-one support for students with special needs, ensuring their academic success and social integration.
- Supported student learning through small group instruction, reinforcing key concepts taught during whole-class lessons.
- Assisted the teacher in reinforcing classroom rules and expectations, promoting a positive learning environment.
- Improved student engagement by implementing interactive activities and hands-on learning experiences.
- Collaborated with teaching staff to develop and implement strategies for improving classroom management and discipline.
Baltimore City Parking EnforcementBaltimore, MD
Traffic Officer
03.2013 - 02.2015
Job overview
- Enforced and controlled all parking and trac safety in Baltimore City
- Enforced local trac and parking laws.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Kentucky Fried ChickenBaltimore, MD
Supervisor
02.2008 - 10.2008
Job overview
- Ensured that all food in handled safely
- Made sure that everyone completed their daily task
- Ensured that all customers were satisfied with their food and experience
- Handled transactions of money and food.
- Provided support during emergency situations by directing traffic around accident scenes or natural disasters, ensuring smooth flow of vehicles and pedestrians.
- Conducted periodic reviews of traffic signage within assigned areas for compliance with applicable standards, recommending updates or replacements as necessary to maintain optimal roadway safety conditions.
- Supported city planning initiatives by providing input on potential impacts of new developments or infrastructure projects on existing traffic patterns.
- Promoted public awareness about road safety through community outreach programs such as presentations at schools or local events.
- Maintained up-to-date knowledge of relevant legislation, regulations, policies, and procedures to effectively enforce compliance among road users.
- Evaluated complaints from residents about recurring congestion issues in specific neighborhoods leading to targeted interventions aimed at alleviating such concerns where possible.
McDonaldsBaltimore, MD
Cashier
11.2007 - 02.2008
Job overview
- Received and dispensed customers food orders with accuracy
- Used headset to communicate with customers through the drive through.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Gambas Restaurant
Cashier/Cook
03.2002 - 12.2007
Job overview
- Provided professional telephone assistance to customers that called in their food orders
- Made sure that all food was cooked properly
- Monitored food presentation for customers
- Performed inventory duties to insure that all supplies were available
- Performed cashier duties.
McDonalds
Cashier
02.2006 - 08.2006
Job overview
- Performed Cashiering duties
- Made sure that each customer received his/her food order in a timely manner
- Made sure that the work area was clean and stacked with supplies
- Used headset to receive drive through orders
- Used headset to communicate with customers through the drive through.
Lawrence Bell Oce
Volunteer Secretary
06.1999 - 09.1999
Job overview
- Answered telephones
- Handled high call volumes
- Marketed the candidate by making calls to citizens and waving on the street
- Used Microsoft Excel to enter and maintain financial donations
- Filed paperwork alphabetically
- Assisted callers with information pertaining to the election.
Enon Baptist Church
Secretary assistant
06.1998 - 08.1998
Job overview
- Answered telephones
- Input congregational information into the computer system
- Typed flyers and notices.
Education
Community College of Baltimore CountyEssex, MD
Associate Degree - Arts and Science
03.2007
University Overview
Skills
- Proficient in Microsoft Office, Excel, Word, Access, and PowerPoint
- Moderate in American Sign Language
- Positive Reinforcement
- Multi-Subject Instruction
- Curriculum knowledge
- Literacy development
- Instructional Strategies
- Classroom Management
- Verbal and written communication
- Relationship building and management
- Adaptable
- Safety awareness
- Activity Planning
- Organizational abilities
- Lesson Planning
- Records Management
References
References
- Keshelle Owens, Personal, 64 Ashlar Hill Court, Parkville, MD, 21234, 443-985-6396
- Anthony Warren, Professional, 7301 Pulaski Highway, Rosedale, MD, 21237, 410-804-8827
- Joseph Thompson, Professional, 509 Meadowood Drive, Edgewood, MD, 21040, 443-621-4150
Timeline
Substitute Teacher, K-12
Kelly Services
08.2022 - Current
Additional Adult Assistant
Baltimore County Public Schools
09.2019 - 06.2022
Traffic Officer
Baltimore City Parking Enforcement
03.2013 - 02.2015
Supervisor
Kentucky Fried Chicken
02.2008 - 10.2008
Cashier
McDonalds
11.2007 - 02.2008
Cashier
McDonalds
02.2006 - 08.2006
Cashier/Cook
Gambas Restaurant
03.2002 - 12.2007
Volunteer Secretary
Lawrence Bell Oce
06.1999 - 09.1999
Secretary assistant
Enon Baptist Church
06.1998 - 08.1998
Community College of Baltimore County
Associate Degree - Arts and Science