Shantelle Henry
Warm Springs
Summary
Proficient in financial reporting and budget monitoring, with a strong background in meeting coordination and stakeholder communication. Committed to enhancing administrative processes through strategic development and effective project planning.
Overview
7
7
years of professional experience
Work History
Tribal Council Committee Secretary
Confederated Tribes Of Warm Springs
Warm Springs
12.2025 - Current
- Coordinated meeting schedules for tribal committees and community events to ensure timely and organized discussions.
- Prepared and distributed agendas and minutes for committee meetings.
- Maintained accurate records of committee decisions and actions taken.
- Managed communication between committee members and stakeholders to facilitate collaboration and information sharing.
- Facilitated correspondence related to committee activities and initiatives.
- Facilitated communication between committees through email correspondence or telephone calls.
- Developed and implemented strategies to enhance efficiency of existing processes within committees.
- Assisted in preparing briefing notes prior to important meetings or events.
- Assisted in the preparation of presentations for board meetings and other related events.
- Maintained an up-to-date database of contact information for all members of the committee.
- Collaborated with team members to ensure smooth meeting operations.
- Compiled agendas, prepared minutes of meetings, and distributed relevant materials to committee members.
- Prepared financial statements, budget reports and other financial documents required by the board.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Performed administrative duties such as filing, photocopying, typing and faxing documents for committee meetings.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Handled confidential information in accordance with company policies.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Participated actively in brainstorming sessions aimed at developing strategies for upcoming projects.
Cashier
Starlight Cafe - Skibowl West
Government Camp
06.2022 - 01.2024
- Processed customer transactions efficiently, contributing to overall customer satisfaction in a busy cafe.
- Managed cash drawer, ensuring accuracy during shifts.
- Provided exceptional customer service, addressing inquiries and concerns.
- Operated point-of-sale system for seamless checkout experience.
- Assisted with inventory management and stock replenishment.
- Maintained a clean and organized work environment at all times.
- Collaborated with team members to enhance service delivery.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new cashiers on procedures and cafe policies to ensure consistent service quality.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Executed additional tasks designated by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons, fostering positive customer relationships through active listening and engagement.
- Trained new team members in cash register operation, stock procedures, and customer service.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Cashier
High Mountain Cafe
Government Camp
06.2019 - 09.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions efficiently at a busy cafe.
- Managed cash drawer, ensuring accuracy during shifts.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Trained new cashiers on procedures and cafe policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Ensured clean and organized work environment to promote safety and efficiency during shifts.
- Balanced daily transactions on a computerized point-of-sale system.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Supported inventory management and stock replenishment to ensure product availability and organization.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Studied functions of other departments to maintain store efficiency during absences.
- Maintained safety standards by implementing social distancing and wearing protective gear.
- Followed company security procedures for handling large sums of money.
Education
High School Diploma -
Madras High School
Madras, OR06-2022
Skills
- Meeting coordination
- Agenda preparation
- Minutes documentation
- Stakeholder communication
- Records management
- Project planning
- Budget monitoring
- Financial reporting
- Set appointments
Timeline
Tribal Council Committee Secretary
Confederated Tribes Of Warm Springs
12.2025 - Current
Cashier
Starlight Cafe - Skibowl West
06.2022 - 01.2024
Cashier
High Mountain Cafe
06.2019 - 09.2020
High School Diploma -
Madras High School