SHANTELLE Lee
Nottingham,MD
Summary
Seasoned Phlebotomist and CNA with a proven track record at Quest Diagnostics and UMMS, showcasing expertise in venipuncture and patient care across all ages. Excelled in specimen collection and processing, coupled with exceptional customer service, ensuring 95% patient satisfaction. Demonstrates strong work ethic and team collaboration, enhancing patient wellness and laboratory efficiency.
Overview
21
21
years of professional experience
1
1
Certification
Work History
CNA, Advanced PCT, Phlebotomist, Mon-Fri.
UMMS, Full-time, 8:00-4:30pm.
Baltimore, MD
01.2019 - 01.2023
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Drew blood from peripherally inserted central catheter, port catheter and venipuncture sites.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Restocked unit frequently with necessary medical supplies.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Schedule patients oncology appointments.
- Verified patient information prior to specimen collection.
- Flushed intravenous lines with saline to prevent blockages.
- Processed samples accurately and efficiently.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Collected specimen samples and transported to laboratory for processing.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
CNA Float Pool/Phlebotomy Service Representative
Johns Hopkins Hospital, Full time, 7:00am-7:30pm.
Baltimore, MD
05.2022 - 12.2022
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Distributed drinking water and nourishment to residents.
- Documented activities and recorded information in EMR system.
- Observations for Patient Safety
- Sitter
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Checked hemoglobin levels of individuals prior to blood donation.
- Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
- Flushed intravenous lines with saline to prevent blockages.
- Used heel and finger stick methods to obtain blood from capillaries.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
CNA, Mon-Fri.
Sunrise Senior Living, Full time, 7:00-3:30pm.
Pikesville, MD
07.2014 - 12.2018
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
CNA, Float Pool, Phlebotomist, 3 Days a Week.
Aspen Healthcare Agency, Full time, 7:00am-7:30pm.
Baltimore, MD
11/ - 02.2013
- Emergency Room Technician
- Supported nurses in daily patient care activities by taking vital signs, documenting patient observations, In and Out put, blood draw and IV inserts.
- Accurately recorded all information collected on patients and promptly reported any changes.
- Provided personal nursing care in pre- and post-operative situations.
- Collected lab specimens in adherence with safety protocols for patient tests.
- Assisted patients with personal care, ambulation and general patient care needs.
- Transported patients to other areas of the hospital in wheelchair's and gurney's.
- Took and recorded patients' temperature, pulse and blood pressure.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Documented activities and recorded information in EMR system.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
CNA, Mon-Fri.
Arden Courts Memory Care, Full time, 6:00am-2:30pm
Pikesville, MD
01.2006 - 07.2008
- Supported non-ambulatory residents in range of motion exercises.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Assisted residents in preparing for activities and social programs.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Distributed drinking water and nourishment to residents.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
CNA in Training, Phlebotomy, Mon-Fri.
Future Care, Full time, 7:00am-3:30pm.
Baltimore, MD
10.2001 - 12.2005
- CNA in training.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Observed and reported unusual symptoms and changes to charge nurse.
- Supported non-ambulatory residents in range of motion exercises.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Educated patients on specimen collection procedures and post-draw care.
- Maintained cleanliness of work area throughout shift.
- Prepared paperwork for laboratory orders, including appropriate coding.
- Input medical and insurance information into database for inclusion in patient records.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
- Participated in continuing education to stay current with phlebotomy practices.
- Maintained records of specimens taken, test results, or other pertinent information in an organized fashion.
- Monitored inventory levels of supplies necessary for performing phlebotomy duties.
- Interacted with patients to gather and record data prior to blood draws.
Education
Associate of Applied Science - Health Sciences & General Studies
Howard Community College
Columbia, MD05.2023
Phlebotomy
Browns Career Institution
Baltimore, MD2012
Certified Nursing Assistant
Future Care Rehabilitation
2001
Skills
- Specimen collection handling and processing Safety
- Venipuncture & Capillary Puncture of all ages
- Peripherally inserted central catheter & Port lines
- Grooming and Bathing Assistance
- Catheter Change and Preparation
- Collecting Vital Signs
- Monitoring Fluids
- Feeding Assistance
- Observation Documentation
- Strong Work Ethic
- Activities of Daily Living ADL Support
- Bedsore Prevention
- Output Monitoring and Reporting
- Mobility Assistance
- Team Collaboration
- Nutrition and Diet
- Indirect Patient Care
- Customer Service
- Quick Problem Solver
- Patient Care of all ages
- Quality Assurance & Controls
- Psychiatric and mental health care
- EMR proficiency
- Paperwork and charting
- Multitasking
- Customer service
- Acute and rehabilitative care
Certification
American Heart Association, BLS
Certification
- Licensed CNA - since 2001
Timeline
CNA Float Pool/Phlebotomy Service Representative
Johns Hopkins Hospital, Full time, 7:00am-7:30pm.
05.2022 - 12.2022
CNA, Advanced PCT, Phlebotomist, Mon-Fri.
UMMS, Full-time, 8:00-4:30pm.
01.2019 - 01.2023
CNA, Mon-Fri.
Sunrise Senior Living, Full time, 7:00-3:30pm.
07.2014 - 12.2018
CNA, Float Pool, Phlebotomist, 3 Days a Week.
Aspen Healthcare Agency, Full time, 7:00am-7:30pm.
11/ - 02.2013
CNA, Mon-Fri.
Arden Courts Memory Care, Full time, 6:00am-2:30pm
01.2006 - 07.2008
CNA in Training, Phlebotomy, Mon-Fri.
Future Care, Full time, 7:00am-3:30pm.
10.2001 - 12.2005
Associate of Applied Science - Health Sciences & General Studies
Howard Community College
Phlebotomy
Browns Career Institution
Certified Nursing Assistant
Future Care Rehabilitation
- Licensed CNA - since 2001
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