Shanteria Brown
Medical Courier/
Decatur,GA
Summary
Compassionate Medical Courier with 16 years of experience as a Certified Nursing Assistant, specializing in the reliable delivery and pickup of medical supplies and lab work. Proven ability to ensure patient comfort and support through effective logistics management. Committed to building trust and delivering quality service in healthcare environments.
Overview
8
8
Certification
17
17
years of professional experience
Work History
Medical Courier
Shanteria's Courier LLC
Decatur, GA
10.2026 - Current
- Delivered medical specimens, supplies, and documentation across facilities while performing careful chain-of-custody documentation and handling.
- Confirmed pickup and delivery details for courier routing accuracy and on-time execution.
- Monitored storage conditions and executed proper transport procedures for temperature-sensitive packages.
- Checked vehicle condition and documented route readiness to maintain safe, reliable delivery operations.
- Managed HIPAA-compliant handling, storage, and handling procedures for confidential medical materials.
- Managed end-to-end coordination between dispatch and medical staff for route change alignment and delivery concern resolution.
- Documented delivery and pickup activity, recorded recipient signatures, and ensured accurate route documentation for route verification.
- Managed urgent request intake and coordinated prioritization of critical deliveries to support patient care.
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Handled sensitive medical documents and specimens during transport in compliance with patient confidentiality requirements.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
Lead Cna
Budd Terrace Nursing and Rehab
Atlanta,Ga
10.2026 - Current
- Supervised daily CNA assignments to maintain consistent resident care and workflow coverage.
- Monitored vital signs and reported changes in condition promptly to nursing staff.
- Supported care plan implementation by coordinating tasks with nurses and interdisciplinary team members.
- Assisted residents with bathing, dressing, grooming, and toileting while preserving dignity and comfort.
- Trained new nursing assistants on safety procedures, resident transfers, and bedside care standards.
- Responded quickly and calmly in emergency situations.
- Responded to call lights and resident needs quickly to support timely, attentive care.
- Followed infection control practices to reduce contamination risk across resident care areas.
- Delivered timely assistance during medical emergencies under guidance from Registered Nurses which contributed significantly toward positive clinical outcomes.
- Enhanced patient satisfaction by providing compassionate care and addressing individual needs.
Certified Nursing Assistant
Dunwoody Health And Rehab
06.2022 - 08.2026
- Maintained accurate records of patient care, condition, progress, and concerns to ensure effective treatment and communication among healthcare team.
- Monitored vital signs, including blood pressure and pulse, to provide timely updates and ensure patient safety.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Supported patients in completing essential daily activities for improved well-being.
- Maintained thorough documentation of patient interactions and treatments.
CNA - Certified Nursing Assistant
Harbor View Health Care Center
Atlanta, GA
06.2022 - Current
- Answered inbound calls, providing exceptional customer service
- Assisted patients with transportation to doctor appointments
- Performed follow-up tasks to verify client needs and maintain strong relationships.
- Provided support to residents during showering to promote dignity and well-being.
- Vitals
- Coordinated and organized events such as prom for residents to enhance their social experiences.
- Maintained accurate documentation of patient care and services provided for compliance and reporting.
- Gathered and documented vital signs to ensure proper patient monitoring and care.
- Prom prom
Certified Nurse Assistant/Laison
NHC Healthcare
06.2014 - 05.2022
- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Facilitated resident admissions by organizing paperwork and coordinating initial assessments. Managed documentation by filing resident paperwork accurately to support administrative processes. go over Doctor visits dialysis
- Assisted residents in comprehending their insurance benefits and options.
- Assisted in ADLs
Cna
Golden Living psch ward
Anniston, AL
03.2010 - 04.2014
- 1. Activities of Daily Living (ADLs): Assisting patients with basic needs like bathing, dressing, eating, and toileting.
- Monitored patients for signs of distress or agitation, ensuring safety and well-being.
- Provided emotional support and encouragement, fostering a positive environment for patients.
- Assisted with medication administration following nursing protocols.
- Emotional Support: Providing emotional support and encouragement to patients.
- Maintained accurate records of patient care, observations, and interventions to ensure continuity and quality of care.
Education
CNA Diploma - Diploma
Dr. Dean Private Academy
Alabama, USSkills
- HIPAA compliance
- Patient companionship
- Patient-focused care
- Medical Terminology
- CPR/First Aid Certified
- Patient advocacy
- Customer service
- Reliable team player
- Dependable courier
Certification
- CNA
- BLS Certification
- First Aid Certification
- CPR Certification
- HIPPA Certification
- Infectious Diseases Certification
- BloodBorne PathogenCertification
- DOT HazMat Certification
Timeline
Medical Courier
Shanteria's Courier LLC
10.2026 - Current
Lead Cna
Budd Terrace Nursing and Rehab
10.2026 - Current
Certified Nursing Assistant
Dunwoody Health And Rehab
06.2022 - 08.2026
CNA - Certified Nursing Assistant
Harbor View Health Care Center
06.2022 - Current
Certified Nurse Assistant/Laison
NHC Healthcare
06.2014 - 05.2022
Cna
Golden Living psch ward
03.2010 - 04.2014
CNA Diploma - Diploma
Dr. Dean Private Academy