Shanteria Sherman
Bastrop,LA
Summary
Highly organized and detail-oriented Administrative Assistant with extensive experience in clerical support, data entry, and office coordination. Skilled in managing calendars, booking conference rooms, and handling customer interactions with professionalism. Proficient in Microsoft Outlook, Excel, and office administration. Seeking a receptionist or administrative assistant position to leverage strong communication and organizational abilities in a professional environment.
Overview
12
12
years of professional experience
Work History
Operations Specialist II
Chase Home Lending
01.2022 - Current
- - Perform document scanning, filing, and quality control for loan files
- - Manage file intake, database updates, and mail processing
- - Assist with administrative tasks to support office efficiency
Clerical Associate
Direct Auto
09.2020 - 01.2022
- - Organized and maintained client records and administrative files
- - Handled copying, shredding, and document preparation
- - Assisted with check processing and office correspondence
Office Clerk
Louisiana Delta Community College
11.2016 - 01.2018
- - Scheduled appointments and assisted students with registration
- - Maintained student records, organized files, and entered data
- - Provided front desk support, answered calls, and directed inquiries
Administrative Assistant
Department of Children & Family Services
04.2014 - 10.2016
- - Managed office communications, including answering phones and directing calls
- - Scheduled and booked conference rooms using Microsoft Outlook Calendar
- - Filed and organized sensitive documents, ensuring compliance with policies
- - Assisted visitors and provided clerical support to the administrative team
Education
Associate of Applied Science - Health Care Administration
Southern New Hampshire University
Hooksett, NHSkills
- - Administrative Support & Clerical Tasks
- - Microsoft Outlook, Excel, & Office Suite
- - Calendar Management & Conference Room Booking
- - Data Entry & Records Management
- - Front Desk & Receptionist Duties
- - Customer Service & Professional Communication
- - Multitasking & Time Management
- - Reliable, Organized, and Detail-Oriented
Timeline
Operations Specialist II
Chase Home Lending
01.2022 - Current
Clerical Associate
Direct Auto
09.2020 - 01.2022
Office Clerk
Louisiana Delta Community College
11.2016 - 01.2018
Administrative Assistant
Department of Children & Family Services
04.2014 - 10.2016
Associate of Applied Science - Health Care Administration
Southern New Hampshire University