Shanti Kauffman

• Developed individualized treatment plans for at-risk youth, enhancing engagement and support.
• Facilitated family therapy sessions to improve communication and resolve conflicts effectively.
• Conducted comprehensive assessments to identify client needs and appropriate interventions.
• Collaborated with multidisciplinary teams to coordinate care and resources for families.
• Monitored client progress, adjusting strategies as needed to achieve desired outcomes.
• Advocated for clients within community resources, promoting access to essential services and support systems.
• Led crisis intervention efforts, de-escalating situations while ensuring safety and well-being of clients and families.
• Implemented evidence-based practices in all interventions to ensure the highest possible success rates for lasting change in family dynamics.
• Reduced instances of child removal from homes by providing stability-focused interventions for at-risk families.
• Provided crisis intervention services to de-escalate tense situations within families and prevent further harm or conflict.
• Enhanced communication skills among family members by facilitating open discussions and teaching active listening techniques.
• Served as a liaison between families and schools, ensuring effective communication for children''s academic and social success.

Facilitated group activities to encourage positive behavior change among at-risk youth.

• Assisted in developing individualized plans to help youth achieve specific goals.
• Provided crisis intervention while ensuring safety of all participants.
• Supported and mentored youth facing social, emotional, and behavioral challenges.
• Participated in regular meetings with supervisors to address program-related issues.
• Attended trainings on mental health first aid and best practices for at-risk populations.

• Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Provided leadership during times of organizational change or crisis situations.
• Oversaw daily operations, maintaining efficiency and quality standards.

• Composed and revised reports on current events.
• Conducted research on villages supported by WPD-NEPAL.
• Attended site visits, offering support during discussions.
• Helped organize files and interviews with clients.

• Supported clients in exploring and articulating life experiences.
• Facilitate financial literacy group activities
• Executed initial interviews and evaluations to assess client fit for program
• Coordinated donation efforts.
• Designed fliers and pamphlets to showcase organization and highlight upcoming events.
• Supported planning and execution of donation events.

• Facilitated aid for vulnerable women at the shelter.
• Worked effectively with fellow team members to coordinate effective solutions to any questions or concerns.
• Assisted individuals in navigating processes and procedures to resolve issues, understand rights, and express views.
• Made referrals to appropriate services, following up to confirm patients received access to the required care.
• Completed reports, paperwork and documentation accurately and on time.
• Maintained accurate records and documented client data in company databases.
• Collaborated with social workers to support patients.