SHANTI RANA
Herndon,VA
Summary
Dynamic Sales Associate with proven success at CVS/Pharmacy, adept at enhancing customer satisfaction and driving sales. Skilled in cash management and transaction accuracy, complemented by strong communication abilities. Proficient in Microsoft Office and remote desktop solutions, ensuring efficient operations and customer support. Committed to delivering exceptional service and fostering positive client relationships.
Overview
2
2
years of professional experience
Work History
Sales Associate / Customer Service
CVS/Pharmacy
Herndon, VA
07.2023 - Current
- Enter purchases into cash register accurately to calculate total purchase price.
- Accept cash, checks, or bankcards for payment & completes transactions according to established procedure.
- Count money, gives change and issues receipt for funds received.
- Calculate discounts or references; request customer identification for certain discounts and receipts as required.
- Maintain sufficient amounts of change in cash drawer.
- Balance cash drawer and receipts; documents discrepancies.
- Assist customers in locating specific items.
- Keep register area neat and stocked with necessary supplies.
- Support store manager to increase sales.
Skills
- Active Directory (AD)
- Group Policy Management
- DHCP
- DNS
- Print Servers
- NTFS Permissions
- Microsoft Azure AD
- Office 365 Admin
- Microsoft Intune
- VMware
- Windows Backup
- Azure Backup
- RAID configuration
- NAS Storage Management
- Remote Desktop
- TeamViewer
- Any Desk
- Microsoft Teams
- Outlook
- Exchange
- SharePoint
- OneDrive
- Microsoft Office
- RDP
- LAN/WAN networking
- Routers
- Switches
- Firewalls
- Multi-Factor Authentication (MFA)
- Self-service password reset
References
Available upon request
Timeline
Sales Associate / Customer Service
CVS/Pharmacy
07.2023 - Current
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