Shanti Yellowhorse
Sacramento,CA
Summary
Well-qualified brand ambassador familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
13
13
years of professional experience
Work History
Brand Ambassador
Jetty Extracts
03.2024 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Assistant Manager
Tillys
09.2023 - 02.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Territory Sales Manager
Humble Cannabis Solution
05.2023 - 10.2023
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Offered new and existing customers profitable products to maintain strong territory-wide revenue.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
Brand Ambassador
Humble Cannabis Solution
06.2021 - 05.2023
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Developed recap reports to communicate competition trends, product introductions and new promotions.
- Collaborated with local field sales to promote brand awareness and sales results.
- Maintained knowledge of current promotions and product features.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Worked with team to achieve sales goals for products.
Visual Director
Macy's
08.2016 - 08.2022
- Created and executed plans for special sales events and trunk shows.
- Collaborated with stakeholders to establish visual style for each season.
- Achieved brand recognition by spearheading development and implementation of new marketing materials, web designs and social media plans.
- Maintained consistent content through effective strategic planning and development management.
Budtender
Lemonnade
05.2020 - 06.2021
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
Sales Manager
Go Girl
11.2018 - 05.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Dillards
Area Sales Manager
09.2011 - 08.2016
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Sunset High School
Las Vegas, NV06.2010
Skills
- Sales Tracking
- Customer Engagement Strategies
- Event Networking
- Retail Effectiveness
- Financial Management
- Sales Reporting
- Team Motivation
- Sales Strategies
- Customer Engagement
- Event Management
- Product Demonstration
Timeline
Brand Ambassador
Jetty Extracts
03.2024 - Current
Assistant Manager
Tillys
09.2023 - 02.2024
Territory Sales Manager
Humble Cannabis Solution
05.2023 - 10.2023
Brand Ambassador
Humble Cannabis Solution
06.2021 - 05.2023
Budtender
Lemonnade
05.2020 - 06.2021
Sales Manager
Go Girl
11.2018 - 05.2021
Visual Director
Macy's
08.2016 - 08.2022
Dillards
Area Sales Manager
09.2011 - 08.2016
Sunset High School
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