Shantieca Colbert
Stone Mountain,GA
Summary
Detail-oriented professional with a strong background in customer service and personal care. Skilled in multitasking and time management, committed to enhancing resident well-being and satisfaction.
Overview
6
6
years of professional experience
Work History
Caretaker
Belle Ame' PCS
Ellenwood, GA
03.2025 - Current
- Assisted residents with daily living activities, promoting independence and dignity.
- Maintained cleanliness and organization of living spaces to ensure comfortable environments.
- Collaborated with healthcare professionals to implement personalized care plans for residents.
- Monitored and documented resident health changes, ensuring timely communication with families and staff.
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Developed strong relationships with residents and families, fostering trust and open communication.
Store/Lead Stock Associate
Lidl US
Stonecrest, Ga
10.2023 - 02.2025
- Assisted customers with product inquiries, ensuring excellent service and satisfaction.
- Maintained organized store displays to enhance product visibility and accessibility.
- Operated cash register efficiently, handling transactions accurately and promptly.
- Trained new associates on operational procedures and customer service standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Led daily store operations, ensuring adherence to company policies and procedures.
Loss Prevention Officer
Dds Discount
Decatur, Ga
03.2020 - 10.2023
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Education
High School Diploma -
Decatur High Scool
Decatur05-2016
Skills
- Housekeeping tasks
- Personal care
- Safety awareness
- Meal preparation
- First aid training
- Surveillance techniques
- Customer service
- Time management
- Problem-solving
- Multitasking
- Decision-making
- Emergency response
- Evidence preservation
Timeline
Caretaker
Belle Ame' PCS
03.2025 - Current
Store/Lead Stock Associate
Lidl US
10.2023 - 02.2025
Loss Prevention Officer
Dds Discount
03.2020 - 10.2023
High School Diploma -
Decatur High Scool