Shantique Cozart
Murfreesboro,TN
Summary
Proactive Senior Supervisor with extensive experience in quality control and team oversight. Skilled in conflict resolution, workflow optimization, and staff development, consistently enhancing productivity and quality. Known for strong leadership, effective communication, and strategic problem-solving, bringing innovation and continuous improvement to every role. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Supervisor
SEKO Logistics
2023.11 - Current
- Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
- Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
- Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.
- Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
- Implemented cost-saving initiatives, reducing operational expenses without compromising quality or productivity.
- Maximized personal competency through continuous professional development.
- Analyzed metrics to identify areas of opportunity, drive performance improvements and consistently exceed operational goals.
Quality Control Supervisor
MS Companies
2022.01 - 2023.11
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Streamlined production efficiency by optimizing quality control procedures for maximum output.
- Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.
- Maintained testing equipment in good working order to effectively quality control [Type] production lines.
- Enhanced product quality by implementing rigorous inspection processes and protocols.
- Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.
- Identified areas of improvement, implementing necessary changes to enhance overall product quality.
Supervisor
CEVA Logistics Inc.
2018.01 - 2022.01
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
Haywood High School
Brownsville, TN05.2006
Skills
- Innovation Skills
- Data Analysis
- Staff Oversight
- Employee Supervision
- Compliance understanding
- Training content creation
- Complex Problem-Solving
- Process Monitoring and Improvement
- Goal-Oriented
- Process Improvement
- Training and mentoring
- Hiring and Training
Certification
Forklift Certification
Timeline
Senior Supervisor
SEKO Logistics
2023.11 - Current
Quality Control Supervisor
MS Companies
2022.01 - 2023.11
Supervisor
CEVA Logistics Inc.
2018.01 - 2022.01
Haywood High School
Forklift Certification
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