Shantoria Henderson
Blakely,GA
Summary
Proven Certified Nursing Assistant with a track record of delivering compassionate care and achieving patient satisfaction. Skilled in HIPAA compliance and direct patient care, demonstrating a reliable team spirit and bedside manner. Excelled in enhancing patient wellbeing, with a focus on Alzheimer's and dementia care.
Overview
6
6
years of professional experience
Work History
Certified Nursing Assistant
Authority of Miller County
12.2023 - Current
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
Certified Nursing Assistant
Westside Terrace
10.2020 - 12.2023
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Facilitated personal hygiene management, feeding and ambulation.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Office Manager
Food Lion
08.2021 - 09.2022
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Defined clear targets and objectives and communicated to other team members.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Mental Health Technician
SpectraCare Health Systems
09.2021 - 04.2022
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Leveraged professional expertise in behavioral management techniques to minimize disruptions within the therapeutic environment.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
Care Assistant
Terrace at Grove Park
03.2020 - 02.2021
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Mitigated patient-care risks with regular equipment safety checks.
- Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
- Maintained accurate records of patient progress, documenting changes in condition or response to treatment interventions.
- Assisted patients with self-administered medications.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Correctional Officer
Calhoun State Prison
05.2019 - 02.2020
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Completed intake paperwork, fingerprints, and searches.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
Education
High School Diploma -
Early County High School
Blakely, GA05.2015
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Collecting vital signs
- Bathing assistance
- Compassionate
- Alzheimer's and dementia care
- Basic life support
- Bedside manner
Timeline
Certified Nursing Assistant
Authority of Miller County
12.2023 - Current
Mental Health Technician
SpectraCare Health Systems
09.2021 - 04.2022
Office Manager
Food Lion
08.2021 - 09.2022
Certified Nursing Assistant
Westside Terrace
10.2020 - 12.2023
Care Assistant
Terrace at Grove Park
03.2020 - 02.2021
Correctional Officer
Calhoun State Prison
05.2019 - 02.2020
High School Diploma -
Early County High School
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