Shantrice Harris
Fresno,CA
Summary
Compassionate and dependable Certified Nursing Assistant and Home Health Aide with training and experience in patient care, hospice care, phlebotomy, and customer service. Skilled in assisting patients with daily activities, collecting blood specimens, maintaining a safe and clean environment, and providing respectful, professional service. Dedicated to being a disciplined self starter, providing strong communication, teamwork, organization skills with a commitment to patient comfort, safety, and confidentiality in a fast paced environment.
Overview
10
10
years of professional experience
Work History
CNA
Sequoia Home Health and Companion care
Clovis, CA
03.2024 - 03.2025
- Supported clients with meals, mobility assistance, and direct personal care in the home.
- Provided daily meal assistance and responsive bedside support for patients requiring consistent home care.
- Monitored vital signs and reported notable condition changes promptly to the supervising care team.
- Maintained infection control practices and supported safe specimen handling during routine patient care.
CNA
San Joaquin Valley Rehabilitation Hospital
Fresno, CA
07.2024 - 03.2025
- Supported patients with routine CNA care, comfort measures, and timely response to needs.
- Monitored vital signs and reported abnormal readings promptly to nursing staff for follow-up.
- Performed EKGs with accurate lead placement and supported timely testing for patient evaluation.
- Assisted new-admit assessments with nurses, gathered intake information, and documented updates in WellSky.
Customer Service Representative
Internal Revenue Service
Fresno, CA
08.2022 - 08.2023
- Transferred taxpayer calls to the appropriate personnel to resolve questions quickly and reduce misdirected inquiries.
- Developed, analyzed, and evaluated confidential records to support accurate case handling and compliance.
- Assisted taxpayers in understanding and meeting their tax duties through clear, patient guidance.
Classified Substitute
Fresno Unified School District
Fresno, CA
08.2015 - 09.2021
- Completed student behavioral assessments to identify needs and guide appropriate interventions.
- Evaluated student behavior and work ethic to support classroom expectations and accountability.
- Provided additional support to students with disabilities, reinforcing safety, engagement, and daily care needs.
CNA
Horizon Health and Subacute Center
Fresno, CA
01.2020 - 07.2020
- Documented resident care in Epic charting
- Reported changes in resident conditions promptly to the charge nurse to support timely care
- Monitored vital signs and followed infection control practices during routine resident care.
CNA
Addus Homecare
Fresno, CA
01.2019 - 01.2020
- Followed client care plans to support daily needs, monitor comfort, and report changes promptly.
- Accompanied clients on errands, providing dependable support with transportation and community outings.
- Maintained clean, safe housekeeping standards to reduce hazards and support a comfortable home environment.
Education
VN Prerequisites program - Pharmacology, Food and nutrition
Fresno City College
07-2026
VN prerequisites program - VN Prep
Clovis Adult Education
06-2026
VN Prerequisites program - Anatomy and Physiology
Fresno Adult School
03-2026
Certified Phlebotomy Technician program - Order of draw, Specimen collection, Finger and heel sticks
National University
03-2019
CNA Program - Nutrition, Patient care, Vitals, ADLs, transportation, Clinicals: The Armenian Home
Central Learning Adult School Site
06-2018
Skills
CPR
EKG
Vital sign assessment
Venipuncture
Capillary puncture
Epic charting
WellSky charting
Specimen processing
Accurate collection labeling
Infection control
Timeline
CNA
San Joaquin Valley Rehabilitation Hospital
07.2024 - 03.2025
CNA
Sequoia Home Health and Companion care
03.2024 - 03.2025
Customer Service Representative
Internal Revenue Service
08.2022 - 08.2023
CNA
Horizon Health and Subacute Center
01.2020 - 07.2020
CNA
Addus Homecare
01.2019 - 01.2020
Classified Substitute
Fresno Unified School District
08.2015 - 09.2021
CNA Program - Nutrition, Patient care, Vitals, ADLs, transportation, Clinicals: The Armenian Home
Central Learning Adult School Site
Certified Phlebotomy Technician program - Order of draw, Specimen collection, Finger and heel sticks
National University
VN Prerequisites program - Anatomy and Physiology
Fresno Adult School
VN prerequisites program - VN Prep
Clovis Adult Education
VN Prerequisites program - Pharmacology, Food and nutrition
Fresno City College