SHANYA HALL
Lake City,FL
Summary
Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the dock clerk and cashier business. Strong record-keeping and planning skills. Dedicated to learning, growing, and succeeding in warehouse and production. Proficient in the use of industrial material circulation equipment.
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Highly motivated Sales Representative with solid experience in cultivating client relationships, executing sales strategies, and exceeding revenue goals. Strong abilities in leveraging product knowledge to secure new business and maintain existing accounts. Known for innovative problem-solving skills and adept at building rapport with clients to foster loyalty. Previous work has consistently resulted in increased market share and customer satisfaction.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
Work History
Sales Representative
Goodwill Of North Ga
Morrow, Georgia
01.2023 - 01.2025
- Negotiated pricing contracts with customers to maximize profits.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Reset store displays for special events and seasonal merchandise changes.
- Developed key customer relationships to increase sales.
- Greeted and assisted customers to foster positive experiences.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Replenished and arranged items to maintain appearance.
- Prepared and delivered appropriate presentations on products and services.
- Developed and maintained relationships with key clients to ensure repeat business.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Dock Clerk
Trane Residential Systems
Vidalia, US
08.2020 - 02.2021
- Was successful in resolving issues with shipments, such as damaged materials and shortages, by working effectively with shippers
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping
- Was in charge of day-to-day shipping and receiving for over [Number] packages per day
- Managed incoming orders, organized deliveries, and transferred packages to other departments using [Type] and [Type] equipment
- Orchestrated efficient routing by creating accurate shipping documentation and package labels
- Received incoming shipments, compared the contents to associated records, and forwarded them to the appropriate department
Cashier
Popeyes Louisiana Kitchen
Vidalia, US
01.2020 - 08.2020
- Credit cards, checks, gift cards, and coupons were all processed by me
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
- Trained team members to work as cashiers in accordance with company policies and procedures
- Looked over weekly sales circulars and kept track of price changes
- Helped customers by answering their questions and completing their requests
- Used cash registers and POS systems to request and record customer orders and compute bills
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift
- Efficiently and accurately processed a large number of transactions
- Handled POS transactions such as checks, cash, credit card purchases, and refunds
- Add up all of the payments I've received throughout the day
Education
High School -
Vidalia High School
Vidalia, GA12.2020
Skills
- Shipment planning
- Process improvement
- Organization
- Package labeling
- Project organization
- Data entry
- Team building
- Communications
- Computer literate
- Excellent verbal communication
- Heavy lifting
- Money management
- Customer service
- Cash Handling
- Cash register operations
- Store cleanliness and appearance
- Sales
- Product recommendations
- Advertising
- Refunds and exchanges
- Order monitoring
- Scanner operations
- Order taking
- Business Strategy
- POS operations
- Customer relationship building
- Product merchandising
- Customer experience enhancement
- Relationship building
- Systems and software expertise
- Product and service sales
- Time management
- Product and service knowledge
Timeline
Sales Representative
Goodwill Of North Ga
01.2023 - 01.2025
Dock Clerk
Trane Residential Systems
08.2020 - 02.2021
Cashier
Popeyes Louisiana Kitchen
01.2020 - 08.2020
High School -
Vidalia High School