Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Timeline
Generic
Shapel Ross Jr

Shapel Ross Jr

Wichita,KS

Summary

Deadline-focused Graphic Design Specialist with broad skill range including collateral design, web design and project management. Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. A multitasking Physician Liaison considered highly ambitious, willing to meet or exceed monthly quotas and capable of maximizing brand awareness. Effective project leader and problem-solver with advanced programming skills and a hardworking mentality. Seeking to apply expertise and extensive experience in software engineering to take on a challenging new role with a growing team. Results-oriented Customer service and sales professional successful at improving customer retention rates and growing revenue. Organized, motivated and hardworking with proficiency.

Automotive professional prepared for role with strong background in vehicle diagnostics and repairs. Known for reliability and adaptability in fast-paced environments, ensuring high-quality service and customer satisfaction. Valued team member focused on collaborative problem-solving and achieving optimal results, with expertise in engine repair and electrical systems.

Professional automotive expert prepared for this role with strong focus on diagnostics, repair, and maintenance. Known for effective team collaboration and flexibility in meeting changing needs. Reliable, results-driven, and skilled in problem-solving, engine repair, and customer service. Employers can expect dependable team player with commitment to high standards and quality results.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Auto Mechanic

Dr. Ross Repairs
01.2010 - Current
  • I've been a mechanic for basically my whole life. Gas and Diesel
  • Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
  • Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
  • Built strong relationships with customers through clear communication of repair needs and expected completion times.
  • Purchased parts and supplies to manage inventorying stock.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.

Transportation Driver

Spirit AeroSystems
11.2023 - 07.2024
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
  • Communicated effectively with customers regarding shipment statuses, delays, or any other pertinent information.
  • Enhanced customer satisfaction by providing timely and professional transportation services.
  • Adhered to traffic laws while navigating various weather conditions, maintaining a clean driving record throughout tenure.
  • Maintained excellent safety record with strict adherence to company policies and regulations.
  • Efficiently loaded and unloaded cargo using appropriate tools and equipment to minimize damage risk.

Class B CDL Truck Driver

Cornejo
08.2020 - 04.2021
  • Logistics driver
  • Aggregate Hauling
  • Improved delivery efficiency by planning optimal routes and adhering to strict schedules.
  • Demonstrated adaptability in handling diverse cargo types, from perishable goods to hazardous materials, following industry standards for safe transportation.
  • Performed thorough pre-trip and post-trip inspections to maintain vehicle safety and minimize downtime due to mechanical issues.
  • Increased fuel efficiency through careful monitoring of truck performance and adherence to proper driving techniques.
  • Enhanced customer satisfaction by ensuring timely and accurate deliveries, maintaining professional communication at all times.
  • Maintained vehicle cleanliness, contributing to a positive company image and promoting professionalism on the road.
  • Reduced costs by optimizing routes based on real-time traffic conditions using GPS technology or other available resources.

Street Maintenance Worker

City of Wichita
06.2019 - 08.2020
  • Class A permit
  • Utilized various tools such as shovels, rakes, brooms, jackhammers, and heavy machinery to perform routine maintenance duties efficiently.
  • Supported better traffic flow within the city through proactive coordination with construction companies on shared projects involving roadwork.
  • Reduced complaints from local residents by addressing concerns about noise levels and working hours when scheduling maintenance tasks.
  • Contributed to a safer community by promptly addressing reports of damaged or missing traffic signs.
  • Expedited emergency repairs following natural disasters or accidents to minimize impact on local residents and businesses.
  • Implemented cost-saving measures within the department without compromising quality or safety standards in street maintenance services delivered.
  • Maintained high standards of cleanliness by regularly sweeping streets, removing debris, and emptying trash receptacles.
  • Promoted environmental sustainability through responsible waste disposal and recycling practices during maintenance operations.

Machine Operator

PepsiCo
11.2018 - 05.2019
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Line Service Technician

Signature Flight Support
04.2018 - 09.2018
  • Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
  • Deliver a proactive, personalized service experience to private and business aviation clientele.
  • Provide a variety of aircraft services, including marshaling, fueling, hangar storage, towing and other ground support.
  • Coordinate and direct ramp movements for arriving and departing aircraft.
  • Operate ground service equipment, such as tugs, fuel trucks and transport vans.
  • Additional responsibilities may include providing shuttle service for passengers/crew as required.

Customer Service Representative

Zips Car Wash
06.2017 - 02.2018
  • Implemented marketing strategies which resulted in % growth of customer base.
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Provided timely and effective replacement of damaged or missing parts.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Set up and explained new membership contracts.

Education

High School Diploma - Science/Engineering

Northeast Magnet High School
Bel Aire, KS
01.2017

Associate of Science - Engineering Design

WSU Tech
Wichita, KS

Skills

  • APQP (Less than 1 year)
  • AUTO CAD (Less than 1 year)
  • AUTOCAD (Less than 1 year)
  • CAD (Less than 1 year)
  • CLIENT RELATIONS (Less than 1 year)
  • Car Wash
  • Web Design
  • Service Technician Experience
  • Project Leadership
  • Graphic Design
  • Facilities Maintenance
  • Manufacturing
  • Troubleshooting
  • Mechanical Knowledge
  • Heavy Equipment Operation
  • Welding
  • Carpentry
  • Concrete Finishing
  • Electrical Experience
  • Computer Networking
  • Forklift
  • Commercial Driving
  • Plumbing
  • Blueprint Reading
  • Backhoe operation
  • Mechanic experience (7 years)
  • Fluid exchanges
  • Preventive Maintenance
  • Brake systems
  • Parts replacement
  • Driveability diagnostics
  • Replacing parts

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • CDL Class B w/ Airbrakes September 2024
  • Class A CDL Permit September 2024
  • Defensive Driving Present
  • Driver's License

Additional Information

  • Skills
  • Strong mechanical aptitude
  • Repairs knowledge
  • Troubleshooting skills
  • Strategic sales knowledge
  • Strong client relations
  • Creative problem solver
  • Trusted key holder
  • Quick learner
  • Shipping and receiving professional
  • Public speaking
  • Effective communication
  • Proper use of hand tools
  • Soldering and wiring
  • Highly skilled in 3D and 2D CAD
  • Microsoft PowerPoint
  • Extensive AutoCAD knowledge
  • Detail-oriented
  • Motivated team player
  • Computer literate

Languages

English
Native or Bilingual

Timeline

Transportation Driver

Spirit AeroSystems
11.2023 - 07.2024

Class B CDL Truck Driver

Cornejo
08.2020 - 04.2021

Street Maintenance Worker

City of Wichita
06.2019 - 08.2020

Machine Operator

PepsiCo
11.2018 - 05.2019

Line Service Technician

Signature Flight Support
04.2018 - 09.2018

Customer Service Representative

Zips Car Wash
06.2017 - 02.2018

Auto Mechanic

Dr. Ross Repairs
01.2010 - Current

High School Diploma - Science/Engineering

Northeast Magnet High School

Associate of Science - Engineering Design

WSU Tech
Shapel Ross Jr