Surveyor
Friends Community Development Organization (FCDO)
Surobi, Kabul
01/01/22 - 30/06/22
- Answered number calls per shift to assist with customer questions and concerns.
- Maintained a schedule of class assignments to meet deadlines.
- Delivered products to customer locations on time.
- Collaborated with others to discuss new opportunities.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- I worked with cross-functional teams to achieve goals.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified the needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- I worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
