Shaquala Jones
Anderson,IN
Summary
Proven expertise in patient care and telemetry monitoring, honed across roles at notable institutions like Ascension St Vincent, St Joseph Hospital, Tampa General Hospital and Community Hospital. Excelled in enhancing patient outcomes and office efficiency through adept use of Electronic Health Records and exceptional interpersonal communication. Achieved significant improvements in patient satisfaction and operational workflows. Conscientious Healthcare professional offering over 15 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
15
15
years of professional experience
Work History
Certified Medical Assistant
Ascension St Vincent
10.2023 - Current
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Traveling Certified Nursing Assistant
Aya Healthcare
10.2021 - 09.2023
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered high-quality care to patients in hospital facility.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Cardiac Monitor Technician
St Joseph North
05.2019 - 08.2022
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
Patient Support Technician
Tampa General Hospital
11.2018 - 05.2021
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Delivered front-office administrative support, shared general information and employed clinical knowledge when assisting patients.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted doctors with preparation of medical equipment for smooth and efficient surgeries.
Patient Care Technician
St. Joseph North
08.2017 - 05.2019
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Clinical Support Specialist
Community Hospital Anderson
12.2009 - 08.2017
- Communicated medical need for patient visits to scheduling department.
- Collaborated with physician to verify capture of care coordination billable minutes.
- Scheduled patients for appointments and maintained master calendar.
- Supported office operations by expertly handling administrative needs.
Education
High School Diploma -
Anderson High School
Anderson, IN06.2007
Skills
- Medical Terminology
- HIPAA Compliance
- Electronic Health Records
- Vital signs monitoring
- Patient Care
- Telemetry monitoring
- Specimen Processing
- Interpersonal and written communication
Timeline
Certified Medical Assistant
Ascension St Vincent
10.2023 - Current
Traveling Certified Nursing Assistant
Aya Healthcare
10.2021 - 09.2023
Cardiac Monitor Technician
St Joseph North
05.2019 - 08.2022
Patient Support Technician
Tampa General Hospital
11.2018 - 05.2021
Patient Care Technician
St. Joseph North
08.2017 - 05.2019
Clinical Support Specialist
Community Hospital Anderson
12.2009 - 08.2017
High School Diploma -
Anderson High School
Similar Profiles
Julie SmithJulie Smith
VP Nursing at Ascension St. Vincent Carmel / St. Vincent KokomoVP Nursing at Ascension St. Vincent Carmel / St. Vincent Kokomo
Kevin SimpsonKevin Simpson
Registered Nurse at Ascension St. Vincent 86th St./ Progressive Coronary Care UnitRegistered Nurse at Ascension St. Vincent 86th St./ Progressive Coronary Care Unit
Taylor WilliamsTaylor Williams
Registered Nurse, PACU at Ascension St. VincentRegistered Nurse, PACU at Ascension St. Vincent
Amanda LameyAmanda Lamey
LPN at Ascension St Vincent HospitalLPN at Ascension St Vincent Hospital
Katey DayKatey Day
Digital Marketing & Content Manager at RUMR INCDigital Marketing & Content Manager at RUMR INC