Summary
Work History
Education
Skills
Timeline
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Shaqualla Ward

Demopolis

Summary

Dedicated professional with strong communication and customer service skills. Proven ability to manage tasks efficiently while ensuring quality and safety standards in various roles.

Work History

Correctional Officer

Hale County Jail
Greensboro
  • Monitored inmate activities to ensure safety and compliance with facility rules.
  • Prepared incident reports documenting any disturbances or rule violations.
  • Collaborated with staff to maintain a secure environment for inmates and personnel.
  • Assisted in managing inmate behavior through effective communication techniques.
  • Enforced regulations regarding inmate movement throughout the facility.
  • Responded promptly to emergencies, engaging in conflict resolution strategies.
  • Participated in training sessions on safety protocols and emergency response procedures.

Secretary

Theo Ratliff Activity Center
Demopolis
  • Managed communication by phone to provide support and schedule appointments.
  • Organized office supplies and maintained inventory.
  • Directed activities for mental health groups.
  • Handled general office management, including basic bookkeeping.

Quality Control Inspector

Sustain Quality (Temp for Mercedes)
Vance
  • Conducted visual inspections to ensure product quality standards were met.
  • Documented inspection results and reported discrepancies to management.
  • Collaborated with team members to identify quality issues and solutions.
  • Participated in training sessions on quality control processes and techniques.
  • Followed standard operating procedures for product inspections consistently.
  • Communicated effectively with staff to promote quality awareness across departments.

Team Member

Burger King
Demopolis
  • Prepared food items following safety and quality standards.
  • Assisted customers with menu selections and special requests.
  • Processed customer orders by operating cash registers accurately, using POS systems to accept payments.
  • Collaborated with team members to ensure efficient service delivery.
  • Stocked inventory and organized supplies for easy access.
  • Maintained a clean and organized work area throughout shift.

Processor

K,K, and K Enterprises LLC
Newbern
  • Accurately logged confidential paperwork while maintaining an organized filing system.
  • Reviewed documents to prepare for the filing process.
  • Provided customer support via phone calls to address questions, concerns, and inquiries.

Education

Certificate (CNA) -

Career Health Service Academy
Marion, AL
02-2024

High School Diploma -

Greensboro High School
Greensboro, AL
05-2016

Skills

  • Certified Medical Assistant
  • Organizational
  • Filing and documenting
  • Communication skills
  • Quality inspection
  • Phone etiquette (inbound/outbound)
  • Time management
  • Basic computer skills, with data entry
  • Attention to detail
  • Customer service

Timeline

Correctional Officer

Hale County Jail

Secretary

Theo Ratliff Activity Center

Quality Control Inspector

Sustain Quality (Temp for Mercedes)

Team Member

Burger King

Processor

K,K, and K Enterprises LLC

Certificate (CNA) -

Career Health Service Academy

High School Diploma -

Greensboro High School

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Shaqualla Ward