Dollie Ocasio
Chambersburg,PA
Summary
With a proven track record at Securitas Ventura Foods, I excel in enforcing security protocols and enhancing safety measures. My expertise in First Aid and CPR, coupled with exceptional communication skills, has significantly improved service delivery and patient care across various healthcare settings. Certified in Basic Life Support, I am committed to achieving excellence and fostering a secure, supportive environment.
Overview
11
11
years of professional experience
Work History
Security Officer
Securitas ventura foods
Chambersburg
08.2024 - 08.2024
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Operated communication systems between officers stationed throughout the facility.
PAUC Unit Clerk
Stony Brook Hospital
Stony Brook, NY
09.2022 - 12.2022
- Participated in quality improvement initiatives, contributing ideas for enhancing patient care.
- Greeted patients, answered phone calls, and provided general information to visitors.
- Answered phone calls, providing courteous and informative responses to inquiries.
- Facilitated communication between medical staff, patients, and families, improving service delivery.
PCA
Brentwood Rehabilitation & Healthcare Center
Brentwood, NY
03.2022 - 07.2022
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated flexibility and adaptability, responding to unexpected changes in transport schedules or routes.
- Provided emotional support and reassurance to patients and their families during transport.
- Lifted patients to move off beds, examination tables or stretchers.
Med Tech /RCA
Bristal Assisted Living
White Plains, NY
08.2020 - 02.2022
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Med Tech / RCA
Arcadia assisted living
Islandia, NY
11.2013 - 01.2016
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Prepared various medications per shift to distribute to patients orally, topically, or through inhalation.
- Monitored patients for adverse reactions to medications and reported findings to healthcare professionals.
- Received supply of ordered medications to apportion, mix or assemble drugs for administration to patient.
- Liaised with nursing staff to prepare and administer prescribed medications to patients.
- Answered patient call signals and signal lights to determine patients' needs.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Monitored expiration dates on medication supplies and notified pharmacy for replenishment as needed.
Education
GED -
Suffolk County Community College
Selden, NY03-2020
Medical Assistant - Medical
Hunter Business School
Medford, NY10-2008
Skills
- First Aid and CPR Certification
- Certified in Basic Life Support
- HHA
- Certified Medical Assistant
- F01 Security Certification
- Certified Phlebotomist
- Certified EKG Technician
- PCA Certification Holder
Languages
English
Professional
Spanish
Professional
Timeline
Security Officer
Securitas ventura foods
08.2024 - 08.2024
PAUC Unit Clerk
Stony Brook Hospital
09.2022 - 12.2022
PCA
Brentwood Rehabilitation & Healthcare Center
03.2022 - 07.2022
Med Tech /RCA
Bristal Assisted Living
08.2020 - 02.2022
Med Tech / RCA
Arcadia assisted living
11.2013 - 01.2016
GED -
Suffolk County Community College
Medical Assistant - Medical
Hunter Business School
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