Summary
Overview
Work History
Education
Skills
Timeline
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Shaquana Reams

Valdosta,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience

Work History

Shift Supervisor

KFC
Valdosta, GA
12.2023 - Current
  • Provided on-the-job training to new staff members.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Monitored staff performance to ensure quality standards were met.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of daily transactions and deposits.
  • Coordinated with other departments to ensure smooth workflow between shifts.
  • Created work schedules for staff while adhering to labor laws and budget constraints.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.

Food Service Worker

Aramark
Valdosta, GA
01.2019 - 04.2023
  • Cleaned kitchen areas, equipment and utensils.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Served meals to customers in a friendly and courteous manner.
  • Greeted customers upon arrival in the dining area.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Acquired new skills to support team and further accommodate customer needs.

Direct Support Professional

Rescare Homecare
Valdosta, GA
02.2022 - 08.2022
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Facilitated social interactions between participants and their peers in the community.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided guidance and support to ensure safety of individuals served.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Tracked and reported clients' progress based on observations and conversations.

Warehouse Worker: Pails

Broadway Warehouse
Valdosta, GA
03.2018 - 12.2018
  • Operated scanners, computers, and other equipment to track orders.
  • Performed cycle counts to maintain accurate inventory records.
  • Operated machinery to punch holes into large contatiners

Warehouse Worker

Alpha Protech
Valdosta, GA
10.2012 - 10.2013
  • Used digital database to keep records of units and stock moved.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Used scanners to track parcel information, condition or receipt.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Operated large machinery to ensure production was correct.

Education

Associate of Science - Psychology

Georgia Military College
Valdosta, GA
10-2025

High School Diploma -

Valdosta High School
Valdosta, GA
05-2011

Skills

  • Staff Education And Training
  • Staff Development
  • Staff Scheduling
  • Shift Paperwork Completion
  • Safe Food Handling
  • Staff Supervision
  • Productivity Monitoring
  • Assigning Work
  • Team Development
  • Team Collaboration And Leadership
  • Complaint Resolution
  • Cash Handling
  • Payment Processing
  • Financial Management
  • Staff Training And Onboarding

Timeline

Shift Supervisor

KFC
12.2023 - Current

Direct Support Professional

Rescare Homecare
02.2022 - 08.2022

Food Service Worker

Aramark
01.2019 - 04.2023

Warehouse Worker: Pails

Broadway Warehouse
03.2018 - 12.2018

Warehouse Worker

Alpha Protech
10.2012 - 10.2013

Associate of Science - Psychology

Georgia Military College

High School Diploma -

Valdosta High School

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Shaquana Reams