Shaquana Shumate
Catholic Charities Of Southeast Michigan
Warren
9
years of professional experience
Dynamic and results-oriented supervisor with a strong aptitude for team building and motivation, complemented by exceptional customer relations and relationship-building skills. Expertise in independent decision-making and sound judgment drives positive outcomes contributing to overall company success. Committed to leveraging training, monitoring, and morale-boosting strategies to enhance employee engagement and elevate performance levels across the team. Proven ability to foster a collaborative work environment that inspires excellence and encourages professional growth.
Work History
Foster Care/Independent Living/YAVFC Supervisor
1 Year 10 Months- Supervised daily operations, ensuring adherence to organizational policies and procedures.
- Trained and mentored staff, promoting professional development and team cohesion.
- Implemented process improvements that enhanced service delivery efficiency.
- Coordinated resource allocation to optimize program effectiveness and client satisfaction.
- Conducted performance evaluations, providing constructive feedback to enhance employee growth.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Child Protective Services Investigator
5 Months- Conducted thorough investigations into child welfare cases, ensuring compliance with state regulations.
- Evaluated risk factors in family environments to determine safety and necessary interventions.
- Collaborated with law enforcement and community agencies to address complex child protection issues.
- Developed comprehensive case plans, outlining strategies for family reunification or support services.
- Provided expert testimony in court regarding findings and recommendations from investigations.
- Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
- Documented data and completed accurate updates to case records.
Foster Care/IL/YAVFC Case Manager
4 Years 11 Months- Assessed and evaluated the needs of foster care families.
- Developed individualized service plans to meet the needs of each family.
- Coordinated with other agencies, such as court systems, schools, hospitals, and mental health providers, to ensure that families were receiving necessary services.
- Monitored the progress of foster care cases and reported any changes to supervisors, DHS and the Courts.
- Conducted home visits to assess safety and well-being of children in foster homes.
- Maintained accurate records of all activities related to each case in accordance with agency policies and procedures.
- Assisted in transitioning youth out of the foster care system into independent living situations.
- Provided youth, age 18-21, with extended foster care benefits that include financial stipends, YIT funds and case management while in the YAVFC program.
- Coordinated comprehensive care plans for clients, ensuring alignment with individual needs and organizational goals.
- Assessed client eligibility for services, utilizing established criteria to enhance access to resources.
Youth Specialist
4 Years 8 Months- Provided guidance and support to youth regarding educational, behavioral, social, and emotional issues.
- Collaborated with school personnel, parents and guardians, community resources and other professionals to ensure best outcomes for the youth.
- Maintained accurate records of participant attendance and progress toward program objectives.
- Monitored daily activities of youth participants in order to ensure safety at all times.
- Provided crisis intervention services when necessary.
Substitute Teacher
1 Year 3 Months- Provided instruction and guidance to students in the absence of a regular teacher.
- Organized lesson plans and activities for students.
- Assisted with classroom management issues when needed.
- Implemented school policies and procedures in the classroom.
Education
Bachelor of Science - Interdisciplinary Studies
Master of Arts - Human Services
Skills
Needs Assessment
Referral Coordination
Case Management
Documentation and Reporting
Case Planning
Home Visits
Verbal and written communication
Time management
Training and mentoring
Goal oriented
Staff management
Attention to detail
Decision-making
Accomplishments
- CWTI Training Foster Care-2018
- CWTI Training CPS- 2023
- NSI-Supervisor Training- 2024
Timeline
Foster Care/Independent Living/YAVFC Supervisor
Catholic Charities Of Southeast Michigan
10.2024 - CurrentRead More
Child Protective Services Investigator
Michigan Department of Health and Human Services
11.2023 - 04.2024Read More
Foster Care/IL/YAVFC Case Manager
Catholic Charities Of Southeast Michigan
12.2018 - 11.2023Read More
Youth Specialist
Oakland County Children's Village
08.2017 - 04.2022Read More
Substitute Teacher
Midwest Staffing
08.2017 - 11.2018Read More
Michigan State University
Bachelor of Science from Interdisciplinary Studies
Read More
University of Arizaona Global Campus
Master of Arts from Human Services
Read More