Shaquarius Kennedy
Atlanta,GA
Summary
Dynamic and results-driven professional with a strong background in customer service and operational efficiency, honed at Intrepid Marketing. Proven ability to resolve issues and enhance satisfaction, complemented by critical thinking and effective communication skills. Experienced in maintaining compliance and optimizing processes in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Sales Associate
Intrepid Marketing
08.2020 - 03.2021
- Assisted customers in selecting products and provided information on features and benefits.
- Maintained organized merchandise displays to enhance customer shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
Pro Loader/Furniture Assembler
Lowes Distribution Center
06.2021 - 07.2023
- Operated forklifts and pallet jacks to efficiently load and unload materials.
- Identified safety hazards and adhered to protocols during loading processes.
- Maintained organized loading areas to enhance workflow efficiency.
- Adapted quickly to changing priorities in fast-paced environments.
Server
Rumiskitchen
09.2023 - 05.2024
- Provided exceptional customer service by promptly addressing guest inquiries and resolving issues.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new servers on menu items and service protocols.
Furniture Mover
Bolt Movers
10.2024 - 03.2025
- Coordinated loading and unloading of furniture, ensuring safety and efficiency during transportation.
- Operated moving equipment, including dollies and hand trucks, to facilitate heavy lifting tasks.
- Collaborated with team members to strategize optimal routes for timely deliveries.
- Maintained inventory of moving supplies, ensuring readiness for daily operations.
Dockmaster
Allied Universal Security Services
05.2025 - Current
- Oversaw vessel berthing and unberthing operations, ensuring safety and compliance with maritime regulations.
- Coordinated cargo handling activities, optimizing loading and unloading processes to enhance operational efficiency.
- Trained and mentored junior dock staff on best practices for safe equipment operation and emergency procedures.
Education
Psychology
Georgia State University
Atlanta, GA05-2024
High School Diploma -
Carver Early College
55 McDonough Blvd SE, Atlanta, GA 3031505-2020
Skills
- Environmental compliance awareness
- Communication and coordination
- Customer service
- Critical thinking
- Data entry
- Problem resolution
Timeline
Dockmaster
Allied Universal Security Services
05.2025 - Current
Furniture Mover
Bolt Movers
10.2024 - 03.2025
Server
Rumiskitchen
09.2023 - 05.2024
Pro Loader/Furniture Assembler
Lowes Distribution Center
06.2021 - 07.2023
Sales Associate
Intrepid Marketing
08.2020 - 03.2021
Psychology
Georgia State University
High School Diploma -
Carver Early College
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