Summary
Overview
Work History
Education
Skills
Timeline
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Shaquasha Brown

El Mirage,AZ

Summary

Compassionate Telehealth Medical Assistant known for high productivity and efficient task completion. Specialized in patient education, remote monitoring technologies, and electronic health record management. Excel in communication, empathy, and adaptability, ensuring exceptional patient care and support in a telehealth setting. Bring focused attention to detail and problem-solving skills to address patient needs effectively.

Overview

12
12
years of professional experience

Work History

Remote Telehealth Nurse

Red Mountain Weight Loss
Southlake, TX
01.2021 - Current
  • Educated patients on self-care management techniques to enhance health outcomes.
  • Respond to patient inquiries via phone, chat, and email.
  • Provide medication eduction and support via telehealth
  • Collaborate with healthcare providers to resolve patient concerns.
  • Provided medication administration instructions. Enhanced knowledge on proper medication administration techniques. Ensured accurate and safe drug administration.
  • Effectively tracked and managed follow up information using electronic health records.

Medical Assistant Supervisor

Village Medical Centers
Peoria, AZ
03.2019 - 02.2021
  • Maintained records of employee attendance, discipline issues, leave requests, training sessions attended by employees.
  • Supervised, trained or directed medical laboratory workers engaged in laboratory testing.
  • Answered phones promptly while providing excellent customer service to callers inquiring about services offered at the clinic.
  • Conducted EKG tests for patients and monitored heart rate during stress tests.
  • Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
  • Provided patient education regarding medications, treatments, diet modifications and lifestyle changes to improve health outcomes.
  • Organized and coordinated patient's appointments for remote healthcare consultations
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Organized patient charts before each day's clinic sessions began.

Medical Assistant

Embry Health
Peoria, AZ
08.2012 - 12.2019
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Administered injections, medications and treatments as directed by the physician.
  • Efficiently processed and organized patient referrals and prior authorizations.
  • Collected samples from patients for laboratory testing purposes.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed assessments to identify risk factors that could lead to illness or injury.
  • Counseled patients on lifestyle changes to improve overall wellness.

Education

Associate of Science - Medical Assisting

Mildred Elley
Albany, NY
06-2012

Associate of Arts - Business

Berkeley College
New York, NY
01-2009

Skills

  • Medical terminology knowledge
  • HIPAA Compliance
  • Chronic Disease Management
  • Healthcare regulations
  • Appointment Scheduling
  • Needs Assessment
  • Flexible Schedule

Timeline

Remote Telehealth Nurse

Red Mountain Weight Loss
01.2021 - Current

Medical Assistant Supervisor

Village Medical Centers
03.2019 - 02.2021

Medical Assistant

Embry Health
08.2012 - 12.2019

Associate of Science - Medical Assisting

Mildred Elley

Associate of Arts - Business

Berkeley College

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Shaquasha Brown