Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shaquasia Triggs

Summary

Dynamic healthcare professional with extensive experience at Azura Memory Care, excelling in staff training and scheduling coordination. Proven ability to enhance patient care quality through effective communication and leadership. Committed to fostering teamwork and maintaining high health and safety standards, ensuring optimal operational efficiency and patient satisfaction.

Overview

14
14
years of professional experience
1
1
Certification

Work History

House Supervisor

Azura Memory Care
Kenosha, WI
10.2023 - Current
  • Managed nursing staff schedules to ensure optimal coverage during peak hours and reduced overtime costs.
  • Streamlined communication between departments for improved patient flow and satisfaction.
  • Reviewed clinical documentation to asses standards and quality of care.
  • Monitored patient acuity levels closely, adjusting staffing assignments as needed for optimal care delivery.

Culinary Specialist

Azura Memory Care
Kenosha, WI
10.2023 - Current
  • Increased overall efficiency by cross-training staff in various cooking techniques and station responsibilities.
  • Mentored junior culinary staff, fostering professional growth and supporting skill development.
  • Conducted regular safety checks on kitchen equipment to ensure proper functionality and minimize downtime due to repairs or replacements.
  • Established food preparation procedures and guidelines to promote meal consistency and quality.
  • Maintained a clean and sanitary kitchen environment in compliance with health department regulations.
  • Reduced food waste through efficient inventory management and proper rotation of ingredients.
  • Upheld the highest standards of quality control throughout all stages of food production from ingredient sourcing to final plating.
  • Conducted inspections of food preparation and dining facilities to verify compliance with health and safety regulations.

Wellness Director

Northpoint Senior Living
Kenosha, WI
01.2019 - 01.2023

Created Careplans for New Residents

Completed Assessments and Evaluations for New Move Ins.

  • Adding and Requesting Medications from Primary Physician's
  • Mentored and supervised staff members.
  • Established a supportive atmosphere within the wellness center by prioritizing open communication, empathy, and respect among staff and clients.
  • Developed strategic partnerships with community organizations to expand resources available to clients and promote holistic wellbeing.
  • Initiated employee wellness challenges boosting team morale fostering a culture of health throughout the organization.

Leadership ,Guidance

Hospice Aide

IRIS ILife /Home Instead
Racine, WI
02.2015 - 02.2018
  • Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
  • Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
  • Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
  • Enabled family members'' involvement in the hospice experience through effective communication and emotional support.
  • Served as an advocate for patients'' rights and interests to ensure that their wishes were respected during all stages of hospice care provision.

Sales Associate

JCPenney
Racine, WI
01.2011 - 01.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

No Degree - Criminal Justice

Gateway Technical College
Kenosha, WI

High School Diploma -

JI Case Highschool
Racine, WI
06-2012

Skills

  • Health and safety
  • Medication administration
  • Employee training
  • Staff training
  • Staff supervision
  • Attendance documentation
  • Inventory management
  • Scheduling coordination
  • Stress Tolerance
  • Emergency response
  • Communication Skills
  • Teamwork
  • Leadership
  • Strong Work Ethic

Certification

CBRF Certified

Medication Administration

Fire and Safety

Choking

Standard Precautions

Timeline

House Supervisor

Azura Memory Care
10.2023 - Current

Culinary Specialist

Azura Memory Care
10.2023 - Current

Wellness Director

Northpoint Senior Living
01.2019 - 01.2023

Hospice Aide

IRIS ILife /Home Instead
02.2015 - 02.2018

Sales Associate

JCPenney
01.2011 - 01.2013

No Degree - Criminal Justice

Gateway Technical College

High School Diploma -

JI Case Highschool
Shaquasia Triggs