Shaqueneta Jones
Jacksonville,FL
Summary
ABBOTT applications SME with extensive PHLEBOTOMIST and CARETAKING experience in the enterprise sector seeking to employ PHLEBOTOMY and MA knowledge in a Health compliance environment. Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Coastal Healthcare
Jacksonville, Florida
03.2024 - Current
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Assisted medical staff in performing minor surgical procedures.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Developed individualized treatment plans for clients with addiction issues.
- Provided substance abuse education and counseling to individuals, groups, and families.
- Analyzed data collected from client interviews to determine diagnosis and develop appropriate interventions for those struggling with substance abuse issues.
Notary Signing Agent
Jacksonville, USA
04.2022 - Current
Medical Assistant. - Internship
Coastal Healthcare
Jacksonville, FL
01.2024 - 02.2025
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Lead Phlebotomist
telescope health
07.2020 - 01.2021
- Takes action based on constructive performance evaluations- staff development
- Answers telephone calls, identifying self and clinic/practice with proper patient triage
- Holding staff accountable for actions performed in a safe environment
Phlebotomist
oCTAPHARMA PLASMA INC.
06.2019 - 08.2020
- Efficient and effective collection of plasma from donors
- Performing venipuncture, Monitoring the apheresis process and following Standard Operating Procedures (SOPs)
Fulfillment Associate
Amazon DSP
Jacksonville, USA
08.2018 - 05.2020
Education
Some college -
Business Management
Jacksonville, FLHigh school diploma or GED -
Jacksonville, FLSkills
- VENIPUTURE
- PATIENT CALMNESS
- PAINTAKING
- PROFICIENCY AND COMPOSURE
- TEAMWORK
- METICULOUS WHILE WORKING
- Customer service
- Data entry
- Laboratory experience
- Venipuncture
- Phlebotomy
- Business Management
- Patient Care
- Laboratory Experience
- Vital Signs
- Medical Office Experience
- Packaging
- Insurance Verification
- Typing
- Office manager experience
- Computer literacy
- Computer skills
- Sales
- Patient-focused care
- Professionalism and ethics
- Health screening coordination
- Intake control
- Medical office administration
- Patient triage
- Vital signs and examinations
- Electrocardiography (EKG)
- Electronic health records
- HIPAA compliance
- Patient scheduling
- Medical terminology proficiency
- Appointment setting
- Medical terminology
- First aid
- CPR
- Sterile technique
Certification
- CPR Certification
- BLS Certification
- Certified Notary Public
Willingtorelocate
Jacksonville, FL
Assessments
Work style: Reliability, Proficient, 01/01/22, Tendency to be reliable, dependable, and act with integrity at work
References
References available upon request.
Timeline
Medical Assistant
Coastal Healthcare
03.2024 - Current
Medical Assistant. - Internship
Coastal Healthcare
01.2024 - 02.2025
Notary Signing Agent
04.2022 - Current
Lead Phlebotomist
telescope health
07.2020 - 01.2021
Phlebotomist
oCTAPHARMA PLASMA INC.
06.2019 - 08.2020
Fulfillment Associate
Amazon DSP
08.2018 - 05.2020
- CPR Certification
- BLS Certification
- Certified Notary Public
Some college -
Business Management
High school diploma or GED -
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