SHAQUILE MAJAWAH
Mebane,NC
Summary
Professional with robust experience in network analysis and strong foundation in network infrastructure, troubleshooting, and optimization. Known for effective collaboration in team settings and driving results through adaptive problem-solving and strategic planning. Expertise in network security, data management, and system performance, with reliable and flexible approach to meet evolving demands.
Overview
9
9
years of professional experience
6
6
Certification
Work History
Data Center Infrastructure Technician
American Express
09.2021 - Current
- Enhanced network reliability by troubleshooting and resolving IT infrastructure issues.
- Reduced downtime by swiftly addressing hardware failures and coordinating equipment replacements.
- Ensured continuous service availability with the implementation of disaster recovery plans for critical systems.
- Contributed to cost savings by analyzing vendor contracts, renegotiating terms, and procuring quality equipment at competitive prices.
- Managed inventory control procedures to ensure accurate tracking of IT assets, reducing loss or misplacement incidents.
- Performed regular audits of IT systems to identify potential vulnerabilities or areas requiring improvement, enhancing overall infrastructure performance and security.
Network Analyst
Duke University Hospital
02.2022 - 12.2024
- Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.
- Monitored emerging threats and updated defensive strategies accordingly, maintaining a proactive security posture.
- Analyzed network traffic patterns to detect suspicious activities and thwart potential attacks in realtime.
- Collaborated with IT teams to integrate security measures into application development processes, improving overall system resilience.
- Evaluated vendor proposals for new security technologies, selecting the most suitable solutions based on cost-effectiveness and performance capabilities.
- Performed regular security audits, identifying areas for improvement and developing action plans to address gaps in protection.
- Served as the primary point of contact for all network security-related incidents, coordinating responses and ensuring swift resolution times.
- Performed risk analyses to identify appropriate security countermeasures.
- Developed plans to safeguard computer files against modification, destruction, or disclosure.
Network Security Engineer
Charter Communications, Spectrum
05.2020 - 09.2021
- Maintained robust security posture by regularly updating security policies and procedures.
- Designed secure network architectures, incorporating best practices and latest industry standards.
- Reduced cyber threats by conducting vulnerability assessments and recommending appropriate mitigation strategies.
- Assisted in the development of disaster recovery plans, minimizing downtime during unforeseen events or incidents.
- Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure or destruction.
- Enhanced network security by implementing advanced firewall configurations and intrusion detection systems.
- Contributed to continuous improvement initiatives by sharing knowledge, experience, and best practices with colleagues across the organization.
NOC Engineer
Charter Communications, Spectrum
05.2019 - 05.2020
- Improved network performance by monitoring, troubleshooting, and resolving complex technical issues.
- Conducted root cause analyses following incidents, implementing corrective actions to prevent recurrence and maintain service quality standards.
- Exceeded SLA standards for response times and problem resolution.
- Ensured smooth data migrations by coordinating with relevant stakeholders and developing comprehensive project plans.
- Scheduled infrastructure upgrades and software update rollouts around high traffic times to maintain network availability.
- Reduced downtime with proactive identification of potential issues through regular network analysis and reporting.
- Leveraged monitoring tools such as SolarWinds or Nagios to maintain real-time network visibility, enabling swift response times to potential issues.
- Managed vendor relationships, negotiating contracts to secure cost-effective services while maintaining high-quality standards in equipment procurement.
Network Security Analyst
Onepath Systems
10.2016 - 05.2019
- Offered preventive training to harden personnel against intrusion vectors such as phishing, ransomware and more.
- Authored security and vulnerability reports, detailing logged incursions and suggesting remediation efforts.
- Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.
- Applied Center for Internet Security (CIS) benchmarks to verify performance of ongoing security measures.
- Managed company Bring Your Own Device program, onboarding employee devices and verifying absence of inherent security threats.
- Analyzed network traffic patterns to detect suspicious activities and thwart potential attacks in realtime.
- Evaluated vendor proposals for new security technologies, selecting the most suitable solutions based on cost-effectiveness and performance capabilities.
- Performed regular security audits, identifying areas for improvement and developing action plans to address gaps in protection.
- Maintained up-to-date knowledge of current threat landscape through research, attending conferences, and collaborating with industry peers.
Education
Bachelor of Science - Cyber Security And Computer Networks
University of Maryland Global Campus
Hyattsville, MD05-2023
Associate of Applied Science - Network And System Administration
American National University
Salem, VA06-2017
Skills
- Network troubleshooting
- Wireless networking (Switching & Routing)
- Data center operations
- Incident management
- Network security (Palo Alto, Cisco ASA, Microsoft Defender)
- Disaster recovery
- Network configuration
- Problem-solving abilities
- Intrusion detection systems
- Identity and Access management
- Vulnerability assessment
- SIEM provider management
- Malware analysis
Certification
CompTIA A+
CompTIA N+
CompTIA Sec+
CompTIA CIOS
CompTIA CSAP
CompTIA CSIS
CCNA
Microsoft AZ900
Microsoft AZ500 (Student)
CISSP (Student)
Timeline
Network Analyst
Duke University Hospital
02.2022 - 12.2024
Data Center Infrastructure Technician
American Express
09.2021 - Current
Network Security Engineer
Charter Communications, Spectrum
05.2020 - 09.2021
NOC Engineer
Charter Communications, Spectrum
05.2019 - 05.2020
Network Security Analyst
Onepath Systems
10.2016 - 05.2019
Bachelor of Science - Cyber Security And Computer Networks
University of Maryland Global Campus
Associate of Applied Science - Network And System Administration
American National University
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