Shaquille King
Central Islip,NY
Summary
To obtain a challenging, rewarding and mutually beneficial position in the professional world that will allow me to maximize my skills and experience to achieve corporate goals.
Overview
8
8
years of professional experience
Work History
Freight & Stocking Associate
Home Depot
01.2022 - 08.2024
- Sort and stock products on shelves and in the backroom
- Assist fellow associates as needed throughout the store
- Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately
- Engages with vendor and drivers with a positive attitude
- Ensure aisles are stocked and ready for customers by unloading trucks using conveyors, manual pallet jacks, and forklifts
Freight & Stock Team Leader
Family Dollar
01.2021 - 11.2021
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Maintained effective team member communication.
- Collaborated effectively with team members to complete tasks quickly and accurately, resulting in increased productivity levels.
- Enhanced inventory accuracy through diligent tracking and updating of stock records.
Customer Service Representative
Access A Ride
12.2018 - 03.2020
- Contributed to the development of departmental strategies aimed at enhancing the overall customer experience.
- Managed difficult customer interactions calmly and effectively, reducing escalation levels and maintaining company reputation.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Met customer call guidelines for service levels, handle time and productivity.
Groundkeeper
Department of Transportation
05.2016 - 04.2017
- Responsible for maintaining the landscape of a business or park
- Essential duties include mowing lawns, removing weeds, trimming shrubs, planting new greenery and removing unwanted trees
Groundskeeper
New York Housing
04.2017 - 09.2018
- Maintaining site landscaping
- Maintaining lawns, trees, shrubs, flowers, turf and irrigation
- Fertilizing lawn, trees, flowers and shrubs, and spreading mulch
- Trimming trees, hedges and shrubs, and preventing and eliminating weeds
- Operating and maintaining hand tools, such as loppers, saws and shovels efficiently
- Operating and maintaining trucks and power tools
- Utilizing insecticides, fertilizers and chemical sprays to treat diseases
- Keeping grounds free from trash, litter and debris, and emptying trash receptacles
- Conducting basic irrigation audit and performing basic irrigation repairs
- Removing snow by using shovel or snow blower
Education
GED Certification -
05.2016
High School -
Martin Van Buren High School
06.2014
Skills
- Flexible
- Multitasking skills
- Ability to lift heavy loads
- Physical stamina
- Order Fulfillment
- Customer Relations
- CRM Software
- Data Entry
- Conflict Resolution
- Call Center Operations
- POS systems expert
- Stock management
- Organization and Time Management
References
Upon Request
Timeline
Freight & Stocking Associate
Home Depot
01.2022 - 08.2024
Freight & Stock Team Leader
Family Dollar
01.2021 - 11.2021
Customer Service Representative
Access A Ride
12.2018 - 03.2020
Groundskeeper
New York Housing
04.2017 - 09.2018
Groundkeeper
Department of Transportation
05.2016 - 04.2017
GED Certification -
High School -
Martin Van Buren High School
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