Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shaquille Pimentel

Lawrence,MA

Summary

Dynamic and results-oriented professional with extensive experience in logistics and warehouse operations, notably with Amazon Fulfillment. Excelled in enhancing delivery efficiency and inventory management through adept forklift operation (hard skill) and exceptional teamwork and collaboration (soft skill). Proven track record of driving continuous improvement, significantly boosting productivity and customer satisfaction.

Experienced with performing timely pickups and deliveries, ensuring customer satisfaction. Utilizes efficient route navigation and vehicle maintenance skills to enhance delivery performance. Track record of strong organizational skills and exceptional customer service.

Professional driver with strong focus on timely pickups and deliveries. Skilled in route planning, vehicle maintenance, and customer service. Known for team collaboration and flexibility to meet changing needs. Reliable and results-driven, ensuring efficient and safe transportation.

Overview

2024
2024
years of professional experience

Work History

Pickup and Delivery Driver

Amazon Delivery Station
  • Provided exceptional customer service through professional communication and problem-solving skills.
  • Collaborated with team members to streamline pickup and delivery processes, improving overall productivity.
  • Developed relationships with local businesses to promote efficient package exchanges between drivers and staff members.
  • Resolved customer concerns promptly, fostering strong relationships with repeat clients.
  • Handled sensitive materials responsibly, ensuring confidentiality during pickups and deliveries of important documents or packages.
  • Maintained vehicle safety and cleanliness, ensuring a positive representation of the company.
  • Increased delivery efficiency by effectively organizing cargo within the vehicle.
  • Delivered packages to customer doorsteps and business offices.

Packing, Shipping, and Receiving Assembler

Amazon Fulfillment
02.2023 - 10.2023
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Sustained a clean work environment following workplace safety guidelines to prevent accidents or injuries on the job site.
  • Consistently met or exceeded performance metrics, driving continuous improvement in packing, shipping, and receiving operations.
  • Recorded shipment data such as weight and discrepancies using Software.
  • Ensured safe working conditions by adhering to company policies and promptly addressing potential hazards.
  • Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
  • Assisted in training new team members, sharing best practices for packing, shipping, and receiving processes to foster a culture of excellence among colleagues.
  • Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
  • Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
  • Improved inventory management with regular stock audits and timely reporting of discrepancies.
  • Maximized warehouse space utilization, reorganizing storage areas for optimal product accessibility.
  • Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
  • Expedited order processing time through effective organization and prioritization of tasks.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.

Material Handler

Coca-Cola
05.2022 - 12.2022
  • Transported inventory items to appropriate locations.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Received and unpacked shipments and new equipment as directed.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Education

High School Diploma -

Rutherford B. Hayes
Delaware, OH
04.2019

Skills

  • Safe driving
  • Loading and unloading
  • Defensive driving
  • Route planning
  • Lifting techniques
  • Teamwork and collaboration
  • Clear communication
  • GPS and route planning
  • Valid Driver's license
  • Verbal and written communication
  • Adaptability and flexibility
  • Heavy lifting
  • Clean driving record
  • Forklift operation
  • Stocking and inventory
  • Shipping and packaging
  • Dry vans
  • Pallet jack and hand truck operation
  • Responsible driver
  • Skilled forklift operator

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Packing, Shipping, and Receiving Assembler

Amazon Fulfillment
02.2023 - 10.2023

Material Handler

Coca-Cola
05.2022 - 12.2022

Pickup and Delivery Driver

Amazon Delivery Station

High School Diploma -

Rutherford B. Hayes

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Shaquille Pimentel