Shaquille Spence
Loganville,GA
Summary
Agile and adaptable staff leader with stellar work history motivational approach and upbeat nature. Skilled at training employees and handling daily planning, scheduling and customer service requirements. Dedicated to complete knowledge of company products and services for optimum customer service. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Popeyes® Louisana Kitchen
08.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assist with menu/meals preparation
Assiatant Manager
Sonic Drive-In-Lilburn, GA
01.2016 - 04.2024
- Worked all shifts and positions then got promoted to assistant manger
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Team Member
Target Logistics-Snellville, GA
02.2015 - 02.2017
- Target Team Member
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
Education
High school diploma -
Shiloh High School
Snellville, GA05.2014
Skills
- Cooking (8 years)
- Food Preparation (8 years)
- Food Safety (10 years)
- Kitchen Experience (8 years)
- Restaurant experience (8 years)
- Team management
- Time management
- Communication skills
- Hospitality
- Organizational skills
- Culinary experience
- Knife skills
Certification
- Forklift Certification
- ServSafe
Timeline
Assistant Manager
Popeyes® Louisana Kitchen
08.2024 - Current
Assiatant Manager
Sonic Drive-In-Lilburn, GA
01.2016 - 04.2024
Team Member
Target Logistics-Snellville, GA
02.2015 - 02.2017
High school diploma -
Shiloh High School
- Forklift Certification
- ServSafe
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