Handled hazardous chemical waste and disposed of properly to avoid environmental pollution and personnel injuries
Followed OSHA safety protocol for sanitation workers and machinery operation to minimize injury risk
Operated with safety and deliberation in residential areas to establish public trust and appreciation
Conveyed important technical information to general public on environmental issues
Produced meaningful reports, contributing to evidence-based decision-making
Collected residential garbage, recycling and yard waste and disposed of in appropriate containers.
Medical Assistant Intern
Highland Community Hospital
Chicago, IL
09.2023 - 01.2024
Compiled data for reports related to patient visits, treatments, medications, test results.
Collected, labeled and stored laboratory specimens properly prior to testing.
Reviewed insurance forms to ensure accuracy prior to submitting claims.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Ensured HIPAA compliance by maintaining confidentiality of patient information.
Assisted physicians with examinations and procedures.
Customer Service Representative
Aon Hewitt
Enlisting multiple individuals into Healthcare Plans such as medical, dental, vision, and more
Serving each participant in a timely, professional, and influential manner
Answered inbound calls to greet and assist customers with various needs and questions
Researched assistance requested and offered accurate information to resolve issues and respond to inquiries.
Home Health Care Provider
Sunad Homecare
Reviewed and followed specific care plans for clients and reported completed tasks to supervisors
Offered companionship and emotional support to clients remotely and during sessions
Bathed and dressed patients before meals and social activities
Learned and followed medical regulations and requirements in dispensing care.
Education
Medical Assistant Certification - Medical Assistant
Northwestern
High School Diploma -
Manley Career Academy
Skills
Chemical handling
Safety monitoring
Facility housekeeping
Report preparation
Motivation
Analytical thinking
Teamwork
Volunteer
True
References
Karina Nellem, (773) 638-9496
Sherai Labon, (773) 759-6421
Summary
Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.
Locations
Winfield, IL
Lincolnshire, IL
Chicago, IL
Oaklawn, IL
Timeline
Medical Assistant Intern
Highland Community Hospital
09.2023 - 01.2024
Environmental Service Technician
Northwestern Central Dupage Hospital
10.2019 - Current
Customer Service Representative
Aon Hewitt
Home Health Care Provider
Sunad Homecare
Medical Assistant Certification - Medical Assistant