Shaquinta Houston
Los Angeles,CA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Associate
Corprate Job Bank
Avondale, AZ
10.2023 - Current
- Performed cycle counts to maintain accurate inventory records.
- Investigated any reported problems regarding shipping errors or damages.
- Identified discrepancies between physical count and computer data.
- Followed established guidelines for picking orders accurately.
- Assembled orders according to customer requests.
- Received and tracked incoming inventory shipments.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Maintained accurate inventory records using computerized tracking systems.
Security Officer
Able Solutions
Los Angeles, CA
07.2023 - 09.2024
- Assisted in the development and implementation of security policies and procedures.
- Maintained accurate logs of all security related activities.
- Adhered to post orders while maintaining a visible presence around the property.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Operated communication systems between officers stationed throughout the facility.
Security Officer
Nationwide Guard Services
Carson, California
02.2023 - 07.2024
- Assisted in the development and implementation of security policies and procedures.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Responded to alarms and conducted investigations as required.
Associate
Bass Pro Shops
Los Angeles, CA
08.2023 - 12.2023
- Conducted inventory checks to ensure accuracy of shelf stock.
- Helped customers locate items within the store using the inventory system.
- Provided customer service support for inquiries, complaints, and returns.
- Assisted customers with selecting items and answering questions about products.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Ensured compliance with company safety regulations at all times while on the job.
- Organized backroom areas to maintain a clean and organized work environment.
- Developed and maintained relationships with clients and vendors.
Sales Associate
Gold Mountain
Los Angeles, CA
05.2022 - 01.2023
- Answered incoming telephone calls to provide store, products and services information.
- Adhered to company initiatives and achieved established goals.
- Handled customer complaints in a professional manner.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed credit card transactions quickly and securely.
Sales Associate
Communication Solutions & Associates
Springfield, MO
02.2022 - 12.2022
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Tracked sales performance metrics to identify trends in market place.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed credit card transactions quickly and securely.
- Provided accurate information about products, prices and services.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Silvardo High School
Victorville, CA05-2014
Skills
- Data Entry
- Workplace Safety
- Program Support
- Management Support
- Cash Handling
- Preparing reports
- Courteous and Professional
- Attention to Detail
- Record and File Management
- Sales Techniques
Timeline
Associate
Corprate Job Bank
10.2023 - Current
Associate
Bass Pro Shops
08.2023 - 12.2023
Security Officer
Able Solutions
07.2023 - 09.2024
Security Officer
Nationwide Guard Services
02.2023 - 07.2024
Sales Associate
Gold Mountain
05.2022 - 01.2023
Sales Associate
Communication Solutions & Associates
02.2022 - 12.2022
High School Diploma -
Silvardo High School
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