Shaquitta Reliford
Los Angeles,CA
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
10
10
years of professional experience
Work History
Supervisor-Lead Clerk
USPS
01.2014 - 01.2024
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Mentored junior clerks, providing guidance on best practices and improving overall team performance.
- Processed orders and shipments for customers in a timely fashion, resulting in improved customer retention rates.
- Oversaw daily operations within the office, ensuring tasks were completed efficiently and effectively.
- Assisted with onboarding of new employees.
- Input data into spreadsheets and databases.
Administrative Clerk
Maxim Healthcare
03.2017 - 08.2021
- Processed incoming and outgoing mail and packages according to established procedures.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Assisted in budget preparation by collecting financial data, processing invoices, and reconciling bank statements.
- Purchased and maintained office supplies.
- Entered data into system and updated customer contacts with information to keep records current.
Education
Associate of Science - Psychology
Los Angeles Southwest College
Los Angeles, CA06.2024
High School Diploma -
Westchester High School
Westchester, CA06.2005
Skills
- Audit reporting
- Staff Management
- Inventory Control
- Customer Service
- Computer Skills
- Data Management
Timeline
Administrative Clerk
Maxim Healthcare
03.2017 - 08.2021
Supervisor-Lead Clerk
USPS
01.2014 - 01.2024
Associate of Science - Psychology
Los Angeles Southwest College
High School Diploma -
Westchester High School
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