Shaquond Burns
Savannah,GA
Summary
Compassionate Mental Health Technician with hands-on experience providing support in mental health settings. Skilled in conducting patient assessments, implementing therapeutic techniques and maintaining detailed clinical documentation. Demonstrated ability to build rapport with patients of diverse backgrounds while advocating for needs and facilitating treatment plans. Noteworthy impact includes improved patient participation in therapy sessions and reduced escalation incidents through effective communication and crisis intervention strategies.
Overview
11
11
years of professional experience
Work History
PCT (Mental Health Tech)
Memorial Health University
Savannah, Georgia
08.2023 - Current
- Assist patient with everyday needs and nursing staff in administering basic treatments
- Monitor vital signs and take fluid samples or other specimens for testing
- Keep patient rooms tidy and sanitized while ensuring rooms have adequate patient care supplies
- Provide a safe and therapeutic environment for all pts
- Assist with crisis intervention
Lead Behavioral Health Tech
Coastal Harbor Treatment Center
Savannah, Georgia
11.2019 - 06.2023
- Provide care to adolescent patients in a manner that promotes safety and comfort in a therapeutic environment
- Assists both mental and behavioral health patients with activities of daily living; redirect patient with behavioral problems and provides assistance in crisis intervention as needed
- Provide appropriate emotional support when needed
- Helped improved outcomes through leading by example.
- Trained new techs coming in to be efficient, caring and involved in patient care.
Student Secretary
Savannah State University
08.2014 - 11.2019
- Scheduling appointments, answering incoming calls, and making outgoing calls
- I also give administrative support to teachers and school officials while helping maintain student records
- Filing paperwork and helping with basic enrollment
Education
High School Diploma -
James Madison High School
Peachtree Corners, GA01.2014
Certification - Office Administration and Management
Lyndon B Johnson Job Corps
Franklin, North Carolina01.2014
Skills
- Osha
- Cpr and first aid
- Customer service
- Microsoft (65 wpm)
- PCT
- Behavioral Health
- Medical Assistant
- CPI Certified
- Supervisor Knowledge/Skills
- Patient monitoring
- Training new staff
- Communication skills
- Critical thinking
Timeline
PCT (Mental Health Tech)
Memorial Health University
08.2023 - Current
Lead Behavioral Health Tech
Coastal Harbor Treatment Center
11.2019 - 06.2023
Student Secretary
Savannah State University
08.2014 - 11.2019
High School Diploma -
James Madison High School
Certification - Office Administration and Management
Lyndon B Johnson Job Corps