Summary
Overview
Work History
Education
Skills
Timeline
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Shaquondra Edwards

Orlando,FL

Summary

Dynamic logistics and production supervisor with proven expertise at CVS Distribution Warehouse, specializing in staff management and workflow optimization. Achieved significant productivity improvements through effective training and mentoring. Committed to quality control and health and safety compliance, fostering a collaborative environment that enhances operational efficiency and customer satisfaction.

Overview

13
13
years of professional experience

Work History

Production Supervisor

CVS Distribution Warehouse
11.2024 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Established clear priorities and production quality standards.
  • Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
  • Managed team of 30 to 40 production associates, overseeing productive production processes and meeting all deadlines.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Evaluated existing production processes and identified areas for improvement.
  • Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.

Logistics Supervisor

CVS Distribution Warehouse
06.2020 - 11.2024
  • Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
  • Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
  • Trained, scheduled and evaluated 20 to 25 employees.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
  • Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
  • Supervised loading/unloading processes for efficient handling of products while preventing damages or delays in shipment schedules.
  • Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
  • Controlled access to a pharmaceutical facility, verifying ID's, managing visitor logs, and ensuring the security of sensitive areas.
  • Provided assistance to individuals in need, including directing people to safety during emergencies and providing first aid support.
  • Maintained security and safety for employees and visitors within a warehouse, patrolling designated areas and monitoring surveillance equipment to prevent theft and other incidents.

Recruiter

Randstad Staffing
06.2018 - 06.2020
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Created engaging job postings that accurately reflected position requirements while showcasing company culture.
  • Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
  • Operated and maintained applicant tracking and candidate management systems.
  • Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
  • Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
  • Increased candidate placements by developing and maintaining relationships with clients and candidates.

Fulfillment Associate

Amazon
05.2016 - 06.2018
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
  • Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
  • Streamlined order processing by implementing efficient picking and packing techniques.
  • Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.

Education

Associate Of Applied Science - General Sciences

Seminole State College of Florida
Sanford, FL
05.2016

Skills

  • Quality control
  • Production management
  • Training and mentoring
  • Health and safety compliance
  • Production planning
  • Equipment monitoring
  • Materials handling
  • Standard operating procedures
  • Waste reduction
  • Operations management
  • Staff development
  • Inventory coordination
  • Risk Assessment
  • Report Writing
  • Integrity and ethics
  • Verbal/Written communication
  • Situational Awareness

Timeline

Production Supervisor

CVS Distribution Warehouse
11.2024 - Current

Logistics Supervisor

CVS Distribution Warehouse
06.2020 - 11.2024

Recruiter

Randstad Staffing
06.2018 - 06.2020

Fulfillment Associate

Amazon
05.2016 - 06.2018

Associate Of Applied Science - General Sciences

Seminole State College of Florida

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Shaquondra Edwards