Shaquorie Butler
Amarillo
Summary
Detail-oriented banking professional with a strong foundation in managing cash transactions and enhancing customer satisfaction. Demonstrated ability to train new team members effectively while supporting branch operations. Proficient in Microsoft Excel and Word, currently pursuing a Bachelor's degree in Finance.
Overview
6
6
years of professional experience
Work History
Customer Service Representative (Float)
Happy State Bank
Amarillo
09.2024 - Current
- Processed daily customer transactions, ensuring accuracy in deposits, withdrawals, transfers, and loan payments.
- Managed large cash balances and balanced teller drawers and vaults accurately.
- Trained and onboarded new tellers to ensure compliance with policies and procedures.
- Utilized Microsoft Excel and Word to track reports and maintain documentation for efficient record-keeping.
Cashier /Line Cook
Raising Cane's
Amarillo
01.2020 - 08.2024
- Delivered efficient customer service in a fast-paced environment, exceeding expectations.
- Accurately processed cash transactions and customer orders to maintain operational integrity.
- Trained new cashiers on procedures and systems, ensuring consistent performance and a smoother onboarding process.
- Provided exceptional support to guests, significantly improving satisfaction levels.
- Built strong relationships with team members, fostering collaboration and improving team dynamics.
Cashier
Toot'n Totum
Amarillo
10.2023 - 04.2024
- Processed payments, returns, and exchanges at cash register, ensuring smooth transaction flow.
- Executed opening and closing cash procedures, safeguarding cash accuracy and security.
- Maintained cleanliness and organization of checkout area, enhancing customer experience.
- Utilized Excel spreadsheets for effective data management.
Education
Bachelor of Finance -
West Texas A&M; University
Canyon, TX05-2027
Skills
- Branch Customer Support
- Customer Service Excellence
- Teller duties
- Employee mentorship
- Transaction Accuracy
- Compliance & Financial Procedures
- Microsoft Excel & Word
- Problem solving
- Employee Training & Mentorship
Timeline
Customer Service Representative (Float)
Happy State Bank
09.2024 - Current
Cashier
Toot'n Totum
10.2023 - 04.2024
Cashier /Line Cook
Raising Cane's
01.2020 - 08.2024
Bachelor of Finance -
West Texas A&M; University