- Youth mentor, providing guidance and support to empower the next generation of leaders
- Music
Shar Moss Valdez
Thompsons Station
Summary
Dynamic and results-oriented professional with a proven track record at ITS Resources, where I led a team to enhance customer loyalty through exceptional service and project management. Skilled in effective communication, I excel in building client relationships and fostering a culture of performance excellence.
Hardworking and passionate job seeker with strong organizational skills eager to secure a sales position. Ready to help your team achieve company goals.
Overview
41
41
years of professional experience
Work History
Instructor
ITS Resources
08.1992 - Current
- Built strong customer loyalty by delivering high-quality resources & service.
- Improved customer satisfaction with exceptional project management skills and timely delivery of services.
- Led a team of professionals, fostering a culture of creativity, collaboration, and performance excellence.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assisted in recruiting, hiring and training of team members.
Store Manager
Elizabeth's Cosmetique
05.1984 - 07.1988
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelor of Science - Consumer Science & Communications
MidAmerica Nazarene University
Olathe, KS05-1984
Skills
- Effective Communication & Public Speaking
- Client Support & Interatction
- Classroom Instruction
- Proficient in Multitasking
- Skilled Team Participant
- Optimistic Demeanor
- Retail inventory management
- Employee Shift Coordination
- Sales Proficiency
- Workforce Scheduling
- Student rapport
- Sales professional
Interests
Timeline
Instructor
ITS Resources
08.1992 - Current
Store Manager
Elizabeth's Cosmetique
05.1984 - 07.1988
Bachelor of Science - Consumer Science & Communications
MidAmerica Nazarene University
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