Shara Brull
Rockville Centre,NY
Summary
Commerical insurance professional with expertise in managing client portfolios. Proven ability to handle complex renewals and develop strong client relationships achieving client satisfaction and retention. Demonstrated ability to perform in high pressure environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Commercial Lines Account Manager
Brown & Brown, Inc.
01.2019 - Current
- Manage a book of business consisting of 22 clients with $941,300 in revenue and $8.6 million in premium
- Evaluate existing coverages and make recommendations as needed.
- Prepare specifications and applications for marketing new and renewal business.
- Negotiate terms, conditions, coverage limits and pricing with carriers to ensure optimal renewal terms.
- Market specialized coverages as needed.
- Prepare clients proposals, loss summaries, coverage comparisons and Insurance Coverage Reviews.
- Process binders, policies, endorsements, audits and invoicing and ensure timely delivery to clients.
- Review contracts as required.
- Responsible for maintaining accurate information including updated exposures, driver information, statement of values and accords.
- Maintain high client retention rate by providing exceptional customer service and anticipating client needs.
- Maintain up-to-date knowledge of industry regulations, staying ahead of potential impacts on client policies.
Commerical Lines Associate Account Manager
Brown & Brown, Inc.
04.2017 - 01.2019
- Responsible for the day to day account management for book of business.
- Receive, review and forward invoices, policies, endorsements and other documents to client.
- Prepare specifications and applications for marketing new and renewal business.
- Formulate insurance proposals for presentation.
Technical Assistant
Brown & Brown, Inc.
01.2016 - 04.2017
- Assisted Account Managers and Associate Account Managers with processing of endorsements, audits, policies and other documentation.
- Issued Certificates of Insurance and Auto ID Cards to clients in a timely manner.
- Ordered loss runs and created loss summaries for renewals.
- Set up expiration list activities for Account Managers and Associate Account Managers.
Education
M.A. - Marriage And Family Therapy
Hofstra University
Uniondale, NY12.2003
B.A. - Psychology
Rutgers University
New Brunswick, NJ06.1999
Skills
- Client-Centric Approach
- Strong interpersonal and communication skills
- Problem-solving abilities
- Organizational skills
- Professionalism
Certification
P&C License, February 2017
Certified Insurance Service Representative (CISR), April 2021
Accomplishments
Town of Hempstead Pathfinder Award, honoring woman change makers, March 2021
Marriage and Family Therapy Student of the Year 2003
Timeline
Commercial Lines Account Manager
Brown & Brown, Inc.
01.2019 - Current
Commerical Lines Associate Account Manager
Brown & Brown, Inc.
04.2017 - 01.2019
Technical Assistant
Brown & Brown, Inc.
01.2016 - 04.2017
M.A. - Marriage And Family Therapy
Hofstra University
B.A. - Psychology
Rutgers University
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