Shara Kennedy

• Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
• Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
• Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
• Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
• Updated client documentation for accurate, compliant and current records.
• Supported clients and families with empathy and compassion during difficult times.
• Advocated for clients to assure respected rights and wishes.
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
• Participated in interdisciplinary team meetings to coordinate care for clients.

• Provided leadership, guidance and support to staff members.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Monitored program performance and outcomes for successful delivery of services.
• Assessed community needs and identified resources for social and community service programs.
• Developed and implemented training programs for staff.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Assisted patients in accessing housing, financial assistance and other community resources.
• Conducted in-home visits to provide supportive services.

• Improved patient well-being by providing compassionate care and support during their mental health journey.
• Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
• Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
• Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
• Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
• Assist with ADLs

• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Answered patient assistance calls, assessed needs, and offered qualified support.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.

• Interacted with customers by phone, email or in-person to provide information.
• Worked on projects using knowledge gained in classes to put together recommendations for issues.
• Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
• Analyzed problems, identified solutions and made decisions.

• Worked with medical teams, patients, and families to implement effective treatment plans.
• Documented case notes daily and coordinated follow-up for seamless case management.

•Identifying the patient and fafamily's psychosocial needs and coping skills

•Providing interventions for specific psychosocial symptom relief