Shara Morris
Indianapolis
Summary
Dynamic healthcare professional with extensive experience as a Phlebotomist, Medical Assistant and Clinical Management skilled in venipuncture and patient care. Proven ability to enhance patient experiences through effective communication and compliance with HIPAA regulations. Adept at managing medical records and fostering strong relationships, ensuring high-quality care and operational efficiency.
Overview
5
5
years of professional experience
Work History
Phlebotomist
Anylabtestnow
Indianapolis, IN
01.2026 - Current
- Open facility ensure daily operations is performed in a timely and professional manner.
- Check patients in and out copy demographics input into computer database.
- Create patients orders and process them.
- Perform DOT, NON DOT, and pre employment drug screens (hair,nail,oral,urine, and nail)
- DNA test informational and legal.
- Send and receive lab results.
- Answer incoming calls, respond to emails, and order supplies.
- Perform injections (B12, LipoMino Vit D) etc.
- Perform blood draws cublie and hand.
- Train new phlebotomist on best practices and compliance standards.
Care Manager Associate
Vibrant Health
Griffith, IN
01.2024 - 01.2026
- Build strong rapport and maintain lasting relationships with dedicated patient panel.
- Proactively educate our patients on improving quality of care and self-management skills.
- Read, monitor, and report to Physicians (via escalation protocols) vital signs and health data.
- Proactively conduct inbound and outbound calls serving as a compassionate advocate for patients and their familes.
- Identify and address barriers to care well- being environment factors and social determinants of health.
- Follow client- specific guidelines and notification preferences for reporting patient updates and abnormal results to provider team.
- Ensure strict adherence to all HIPPAA regulations and healthcare laws local state and federal.
Medical Assistant
Oak Street Health
Crown Point, IN
09.2021 - 12.2023
- Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete require screenings and complete medication reviews.
- Inventory supplies and stock exam rooms.
- Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc)
- Administer vaccinations, perform point of care tests including but not limited to A1C, spirometry EKGs, blood draws for lab testing, etc.
- Import required documents into EMR via scanning or PDF upload.
- Process orders for durable medical equipment.
- Request medical records from external providers as required by the provider.
- Participate in care team meetings to discuss patient care and clinic operations.
- As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab.
Education
Phlebotomy -
Med Tech College
Indianapolis, INMedical Assistant - Medical Assistant
Medical Career Academy
Griffith, IN04-2025
GED -
Ivy Tech Community College of Indiana
Indianapolis, IN09-2016
Skills
Venipuncture
Order of draw
Patient care
Specimen handling
Medical records management
Medical office administration
HIPAA compliance
Patient confidentiality
Specimen labeling procedures
Timeline
Phlebotomist
Anylabtestnow
01.2026 - Current
Care Manager Associate
Vibrant Health
01.2024 - 01.2026
Medical Assistant
Oak Street Health
09.2021 - 12.2023
Phlebotomy -
Med Tech College
Medical Assistant - Medical Assistant
Medical Career Academy
GED -
Ivy Tech Community College of Indiana