Shara Scopa

• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.

Reported directly to the National Director of Middle Market Syndication (Commercial Lines) and provided support to 120 Syndicators in six regions generating $117M in revenue consisting of 3500 accounts. Responsibilities and accomplishments included:

• Creating and maintaining monthly/YTD revenue reports and books of business by syndicator and region.
• Creating and maintaining year over year variance of monthly revenue.
• Developed monthly benchmarking reports to analyze and track premium rate changes by line of business and by industrty.
• Tracked New/Lost Business Nationally for Middle Market Syndication.

Directly assisted Southeastern Regional Director of Middle Market Syndication (Commercial Lines) and provided support to 12 Syndicators generating $13M in revenue. Responsibilities and accomplishments included:

• Assistance with submissions as well as acquiring & reviewing Loss Data.
• Preparation of quote templates and Confirmation of Coverage forms.
• Maintained individual Books of Business for Syndication team.
• Tracked monthly revenue of SE Middle Market Syndication.

Business Administrator for a $7 Million applicant screening and criminal background check corporation. Main role of direct assistant to CEO and Senior Vice President of Marketing as well as provided administrative support to the Marketing department. Responsibilities and accomplishments included:

• Creating and maintaining monthly/annual Sales Comparison reports / Departmental Budgets reports
• Tradeshow and event Coordinator
• Created, maintained and responsible for company wide travel profile system and arrangements.
• Responsible for maintaining and disbursal of company wide requests for Proposals to potential clients as well ass assistance with creating the proposal.