Sharae Matanane
Nashville,TN
Summary
Passionate nursing student who seeks and maintain full-time position that offers professional challenges, utilizing interpersonal communication and skills, excellent time management, and critical thinking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
9
9
years of professional experience
Work History
Director of Patient Affairs
Digestive And Liver Health Specialists
08.2022 - 08.2023
- Conferred and resolved education-related issues and problems with students, parents and school officials.
- Ensure that patient care and safety is priority.
- Offered real-time scheduling guidance to staff and partners.
- Developed procedures for documenting and reporting delays.
- Scheduled new patients in timely manner.
- Organized and updated databases, records and other information resources.
- Oversaw appointment scheduling and itinerary coordination for providers, procedures, and all parts of the clinic
- Analyzed and solved multi-faceted problems that effected patient care and the practice.
- Responsible for ensuring that the ASC and clinics are up to daye with compliance.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Processed patient referrals and authorizations to enable smooth patient consultations.
- Gathered patient charts to prepare for upcoming appointments and maintain organization.
HR Assistant
LGSTX Cargo Services, Inc.
08.2021 - 08.2022
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Oversaw and managed hiring process and assisted human resources.
- Supported coordination of benefits open enrollment activities and process.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Organized new employee orientation schedules for new hires.
- Processed employee termination paperwork at direction of supervisory staff.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Coordinated employee training programs to improve productivity and performance.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
HR Recruiter
Hanna Interpreting Services
02.2020 - 08.2021
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Verified applicant references and employment details.
- Developed recruiting strategies to identify qualified candidates and build network.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Advertised job opportunities on social media platforms and job boards.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
Medicare Enrollment Specialist
Kaiser Permanente
07.2018 - 02.2019
- Assisted clients with completion of applications and paperwork.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Communicated with people from various cultures and backgrounds on application process.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
Medical Receptionist
Perry Mansfield, MD
12.2015 - 08.2017
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Completed patient referrals to other medical specialists.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Assisted with medical coding and billing tasks.
- Assisted with obtaining prior authorizations through insurance.
Medical Receptionist
Ray Aquitania, MD
09.2014 - 12.2015
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Completed patient referrals to other medical specialists.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Education
Licensed Practical Nurse - Nursing
South College
Nashville, TN06.2024
High School Diploma -
Mount Miguel High School
Spring Valley, CA06.2012
Skills
- Leadership Communications
- Analytical and Critical Thinking
- Office Coordination
- BLS Certified
- Teamwork and Collaboration
- Insurance Verification/Prior Authorizations
- Computer Proficiency
- Organization and Time Management
- CPT Coding
- Medical Communications
- Adaptable and Flexible
- Healthcare Administration
References
- Claire Lockhart, MD - Previous Clinical Manager (615) 417-5366
- Daniel Johnson - Director of Clinic Operations (615) 785-2858
- Sabrina Briggs, FNP-C - Provider (615) 939-1794
Timeline
Director of Patient Affairs
Digestive And Liver Health Specialists
08.2022 - 08.2023
HR Assistant
LGSTX Cargo Services, Inc.
08.2021 - 08.2022
HR Recruiter
Hanna Interpreting Services
02.2020 - 08.2021
Medicare Enrollment Specialist
Kaiser Permanente
07.2018 - 02.2019
Medical Receptionist
Perry Mansfield, MD
12.2015 - 08.2017
Medical Receptionist
Ray Aquitania, MD
09.2014 - 12.2015
Licensed Practical Nurse - Nursing
South College
High School Diploma -
Mount Miguel High School
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