Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zaid Lutfi

Birmingham,AL

Summary

Motivated and detail-oriented mechanical engineering student with hands-on experience in CAD design, prototyping and data analysis. Proficient in engineering software like SolidWorks, ANSYS, and MATLAB. Strong problem-solving and teamwork skills with a passion for designing efficient mechanical systems. Proven ability to collaborate with multidisciplinary teams on project-based work. Seeking to apply engineering knowledge in a challenging internship role to gain further practical knowledge.

Overview

5
5
years of professional experience

Work History

Concierge

Lifetime
06.2022 - Current
  • Maximized guest satisfaction by promptly addressing concerns and resolving issues.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Contributed to increased membership sales through personalized follow-up with prospective clients after initial contact or facility tour.
  • Developed marketing strategies to attract new members to the gym, resulting in increased membership sales.
  • Developed targeted marketing materials showcasing available fitness programs which led to a notable increase in client inquiries and membership sales.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Assistant Manager

Five Guys
06.2019 - 05.2022
  • Scheduled staff shifts to ensure proper coverage during peak hours without exceeding labor budgets.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Bachelor of Science - Mechanical

University of Alabama At Birmingham
Birmingham, AL
05-2026

Associate of Applied Science - Mechanical Engineering

Jefferson State Community College
Birmingham, AL
07-2023

Skills

  • Materials Planning
  • CAD Software ( AutoCAD, Solidworks, CATIA)
  • Finite Element Analysis (FEA)
  • Computational Fluid Dynamics
  • Metlab and Simulink
  • Prototyping and Manufacturing Techniques ( 3D printing, CNC Machining)
  • Thermodynamics
  • Engineering drawing and Blueprint Reading
  • Data Analysis ( Excel, Python, or Matlab)
  • Problem Solving
  • Attention to detail
  • Project Management Basics

Languages

Arabic
Full Professional
English
Full Professional

Timeline

Concierge

Lifetime
06.2022 - Current

Assistant Manager

Five Guys
06.2019 - 05.2022

Bachelor of Science - Mechanical

University of Alabama At Birmingham

Associate of Applied Science - Mechanical Engineering

Jefferson State Community College

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Zaid Lutfi