SHARAYER M. BYRD
Greenville,Nc
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Store Manager
Dollar General Store
Vanceboro, NC
05.2025 - Current
- Based on your existing work history and the specifics of the Store Manager position at Dollar General, here are six original resume statements that fill in high-value responsibility gaps while mirroring your writing style:
- **Conducted regular inventory audits to ensure stock accuracy and minimize shrinkage.**
- **Trained new team members on store policies, customer service standards, and POS systems.**
- **Implemented merchandising strategies to enhance product visibility and drive sales performance.**
- **Monitored daily sales reports to identify trends and adjust staffing accordingly for peak hours.**
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
Employment Program Manager
Goodwill
Winterville, N.C.
11.2023 - 05.2025
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Greet customers, enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Count large amount of cash, make cash deposits, Assists individual making donations, work hours necessary to complete the job.
- Travel to and provides coverage at various EPCs as directed, hire and terminate employees.
- Drive the forklift, work with pallet jack, worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- safety meeting, review timesheets, create schedule oversees daily production within the warehouse.
- Send emails as necessary. Ensures that established production goals are met on a consistent basis.
Rural Carrier Associate
United States Postal Service
Greenville, N.C.
02.2020 - 11.2023
- Based on your work history and the role of a Rural Carrier Associate at the United States Postal Service, here are six original resume statements that reflect high-impact responsibilities and mirror your writing style:
- **Maintained vehicle cleanliness and functionality to ensure safe and timely deliveries across routes.**
- **Handled customer inquiries regarding mail delivery status, resolving issues effectively and promptly.**
- **Assisted in training new rural carriers on efficient route navigation and package handling procedures.**
- Sorted mail according to order of address appearance for easy access in field.
- Adapted quickly to changing weather conditions, maintaining professional performance levels in various climates while prioritizing safety precautions at all times.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
Front Desk Receptionist
Future Financial Services
Greenville, N.C.
09.2019 - 01.2020
- **Managed incoming calls with professionalism, directing inquiries to appropriate departments swiftly and accurately.**
- **Scheduled appointments and managed calendars, optimizing staff time and improving customer service response times.**
- Managed a high volume of incoming calls, directing them to appropriate departments with professionalism and courtesy.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Cashier/ Key Holder
LKQ Corporation
Greenville, N.C.
10.2018 - 08.2019
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Greeted customers entering store and responded promptly to customer needs.
Key Holder/ Coordinator
Marshall’s
Greenville, N.C.
04.2018 - 10.2018
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Reported issues to higher management with great detail.
Assistant Store Manager
Family Dollar
Greenville, N.C.
09.2016 - 11.2017
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- **Oversaw cash handling procedures, verifying accuracy in transactions and minimizing discrepancies effectively.**
- **Facilitated customer returns and exchanges in accordance with company policies, enhancing customer loyalty.**
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
Front End Supervisor
Toys 'R' Us
Greenville, N.C.
11.2016 - 03.2017
- **Delivered exceptional customer service by resolving issues quickly and professionally, enhancing overall customer satisfaction.**
- **Trained team members on cash handling procedures and customer service best practices to improve performance.**
- **Managed cash register operations including balancing drawers and processing transactions with accuracy and efficiency.**
- Processed refunds and exchanges in accordance with company policy.
- Worked with floor team and managers to meet wide range of customer needs.
Backroom Associate
Ross
Greenville, N.C.
03.2014 - 03.2016
- **Sorted and organized merchandise in backroom to streamline access for floor display teams.**
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Greeted store customers and discussed needs.
- Kept work areas neat, clean and free from debris.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
Overnight Merchandiser
Kohl’s
Oceanside, N.Y.
07.2010 - 11.2013
- Unload delivery truck, processing inbound merchandise.
- Placement and presentation of merchandise On sell floor, move and maneuver rolling equipment.
- Inventory, back stock, train new employees, keep store clean and safe
- Established friendly yet professional atmosphere that promoted attentive and respect for co-worker.
INTERSHIP ASSISTANT
M.S 2
Brooklyn, N.Y.
09.2007 - 06.2008
- **Assisted in preparing reports by compiling data from various sources for management review.**
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Completed daily logs for management review.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- **Conducted regular audits of office supplies, facilitating timely reorders to prevent shortages.**
- **Maintained organized filing systems for both physical and digital documents to enhance retrieval efficiency.**
Education
High School Diploma - Basic Academic
JOHN ADAMS HIGH SCHOOL
Ozone Park, N.Y.06-2009
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Friendly and positive
- Outstanding communication skills
- Cash management
- Retail inventory management
- POS systems
Certification
Bartender Certification (07-2007)
Qualification
Organized, good communication skills, reliable employee, highly ambitious and the ability to take responsibilities for work ability to provided service in quick and efficient manner, Knowledgeable with Microsoft word, Microsoft excel and internet, able to multi- tasks when required in different areas, ability to arrange the items according to a specified rule, ability to work under pressure in a quick and efficient manner ,knowledgeable with Microsoft word, Microsoft excel and internet, able to multi- tasks when required in different areas
Timeline
Store Manager
Dollar General Store
05.2025 - Current
Employment Program Manager
Goodwill
11.2023 - 05.2025
Rural Carrier Associate
United States Postal Service
02.2020 - 11.2023
Front Desk Receptionist
Future Financial Services
09.2019 - 01.2020
Cashier/ Key Holder
LKQ Corporation
10.2018 - 08.2019
Key Holder/ Coordinator
Marshall’s
04.2018 - 10.2018
Front End Supervisor
Toys 'R' Us
11.2016 - 03.2017
Assistant Store Manager
Family Dollar
09.2016 - 11.2017
Backroom Associate
Ross
03.2014 - 03.2016
Overnight Merchandiser
Kohl’s
07.2010 - 11.2013
INTERSHIP ASSISTANT
M.S 2
09.2007 - 06.2008
High School Diploma - Basic Academic
JOHN ADAMS HIGH SCHOOL